70-272 Q & A / Study Guide

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QUESTION 1
You work as the network administrator at Certkingdom.com. Certkingdom.com has a domain named Certkingdom.com. All
servers on the Certkingdom.com network run Windows Server 2003 and all client computers run Microsoft
Windows XP Professional SP2.
Certkingdom.com has a Marketing and Finance division which requires using Microsoft Office XP to
perform their daily duties.
How would you instruct the Marketing and Finance user’s to run the Microsoft Office XP setup if
the setup fails and rolls backup without changing the user’s currently assigned privileges?

A. By adding the Marketing and Finance division to the Network Configuration Operators group
and accessing Microsoft Office Product Updates to scan the computer for updates.
B. By adding the Marketing and Finance division to the Power Users group and using Add or
Remove Programs in Control Panel to remove Office and re-install Microsoft Office XP.
C. By creating a remote connection to the Marketing and Finance group client computers and reinstalling
Microsoft Office XP using a network-based installation point with the required .msi file.
D. By adding the Marketing and Finance division to the local Administrators group and restarting
the browser and Workstation services before re-installing Microsoft Office XP from the Windows
Installer command-line utility.

Answer: C

Explanation: To try to recreate the error you have to run the installation in the users’ privileges so
running the installation on your computer with your privileges will not help you to solve the problem
(answer B and D). Visiting the Microsoft Office Product Updates Web site will not help the user in
any way as long as he doesn’t have Microsoft Office installed on his computer.

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QUESTION 2
You work as the desktop support technician at Certkingdom.com. Certkingdom.com has a domain named
Certkingdom.com. All servers on the Certkingdom.com network run Windows 2000 Server and all client computers
run Microsoft Windows XP Professional SP2.
Certkingdom.com has a Marketing division which uses Microsoft Office 2003 for their daily duties. During
the course of the day Marketing division users reported that certain files of theirs have been deleted.
How would you configure the Marketing division client computers to track any attempts by
malicious users to alter or delete files on their computers?

A. By running the secedit /analyze command on the client computers.
B. By running the secedit /configure command on the client computers.
C. By configuring security access control lists for their disk drives by auditing the Everyone group
on the client computers.
D. By running the secedit /validate command on the client computers.

Answer: C

Explanation: You must track unauthorized attempts to modify or delete the files so auditing the
Everyone group is the correct choice.

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QUESTION 3
You work as a desktop adminsitrator at Certkingdom.com. Certkingdom.com has a domain named Certkingdom.com. All
servers run Microsoft Windows 2000 server and the client computers run Microsoft Windows XP Professional.
Certkingdom.com has a Marketing division which makes online purchases during work hours.
How would you configure the network firewall to stop these activities whilst allowing the Marketing
division to access the Internet?

A. By having port 110 blocked on the firewall.
B. By having port 443 blocked on the firewall.
C. By having port 143 blocked on the firewall.
D. By having port 21 blocked on the firewall.

Answer: B

Explanation: Port 443 is used for Secure Sockets Layer connections to Secure HTTP Web sites.
This port should be blocked.

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QUESTION 4
You work as the network administrator at Certkingdom.com. Certkingdom.com has a domain named Certkingdom.com. All
servers on the Certkingdom.com network run Windows Server 2003 and all client computers run Windows XP Professional.
Certkingdom.com has a Finance division which uses Microsoft Office XP to perform their daily tasks.
How would you configure Microsoft Office XP to ensure opened documents display’s a toolbar
containing the Balloons button?

A. By accessing the Help menu and selecting the Detect and Repair… option.
B. By right-clicking the toolbar and selecting the Reviewing toolbar from the context menu.
C. By re-installing Microsoft Office XP and copying a Normal.dot file from the administrator’s
computer to the My Documents folder.
D. By accessing the tools menu from another user’s document and accessing the Tools menu to
select Shared Workspace.

Answer: B

Explanation: The Balloons button appears on the Reviewing Toolbar. Simply enabling this toolbar
will show this button. To enable the toolbar, right click any open spot in the toolbar area. From the
dropdown list, click Reviewing.

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QUESTION 5
You work as a network administrator at Certkingdom.com. Certkingdom.com has a domain named Certkingdom.com. All
servers on the Certkingdom.com network run Windows 2000 Server and all client computers run Windows
XP Professional SP2.
Certkingdom.com has a Finance division that has a client computer named ABC-WS272. The Finance
division requires the use of a printer. You attach a printer to ABC-WS272 and enable Print Shared.
You then print a test page. However, other users in the Finance division cannot find the printer on the network.
How would you configure ABC-WS272?

A. By using a Group Policy Object GPO which deploys the printer software to the Finance division.
B. By opening Windows Firewall and configuring ICMP options.
C. By enabling the File and Printer Sharing option on the Exception tab of the Windows Firewall.
D. By configuring Windows Firewall to have the Don’t allow exceptions option enabled.

Answer: C

Explanation: If the File and Printer Sharing is not enabled, the incoming request will be blocked
by the Windows Firewall.

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QUESTION 6
You work as the network administrator at Certkingdom.com. Certkingdom.com has a domain named Certkingdom.com. All
servers on the Certkingdom.com network run Windows Server 2003 and all client computers run Windows
XP Professional SP2. Certkingdom.com has a client computer named ABC-WS272 configured with
Microsoft Outlook Express.
Certkingdom.com has a Marketing division which uses Microsoft Outlook Express to send e-mail.
How would you configure Microsoft Outlook Express to ensure the users are able to open saved email
messages when opening Microsoft Outlook Express?

A. By disabling AutoArchive.
B. By importing .zip files.
C. By importing .pst files.
D. By importing .bdx files.

Answer: D

Explanation: The probable cause for this problem is that the user is not loading his dbx files when
Outlook Express launches. This is usually due to the user moving the dbx files, and Outlook
Express can no longer find them.

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QUESTION 7
You work as the network administrator at Certkingdom.com. Certkingdom.com has a domain named Certkingdom.com. All
servers on the Certkingdom.com network run Windows Server 2003 and all client computers run Windows
XP Professional. Certkingdom.com has a client computer named ABC-WS272 configured with Microsoft Internet Explorer.
Certkingdom.com has a Finance division with several employees who use ABC-WS272 to perform their daily tasks.
How would you configure ABC-WS272’s Internet Explorer to make sure that each user has their
own Favorites list?

A. By having a user profile created for each Finance division member using the computer.
B. By having a Microsoft Outlook Express identity created for Finance division members using the computer.
C. By having an Internet Explorer Address book identity created for Finance division members using the computer.
D. By having separate Favorites folder created under the My Documents folder for Finance division members using the computer.

Answer: A

Explanation: The user favorites list keeps changing. You must make sure for the user. Creating a
user profile for each family member will stop this change from happening.

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QUESTION 8
You work as the network administrator at Certkingdom.com. Certkingdom.com has a domain named Certkingdom.com. All
servers run Windows Server 2003 and all client computers run Windows XP Professional.
Certkingdom.com has its headquarters in Chicago and a Marketing and Finance division in Boston. You
are in Chicago and use a client computer named ABC-WS272. The Marketing and Finance
division has a client computer named ABC-WS274. Both ABC-WS272 and ABC-WS274 utilizes
manual IP address configuration and ISDN lines to access the Internet.
How can you utilize ABC-WS272 to control ABC-WS274 using Remote Desktop without disrupting
Internet connectivity?

A. By having ABC-WS272 configured with an Internet Connection Sharing (ICS) enabled after
placing ABC-WS272’s domain user account to Remote Desktop Users group on ABC-WS274.
B. By having ABC-WS272 configured with an Internet Connection Firewall (ICF) enabled with
Remote Desktop option in the Internet Connection Firewall (ICF) services enabled on ABCWS274.
C. By having ABC-WS272 configured with an Internet Connection Sharing (ICS) enabled and
enabling Internet Connection Firewall (ICF) on ABC-WS274.
D. By having ABC-WS274 configured with an Internet Connection Sharing (ICS) enabled after
placing ABC-WS274’s domain user account to Remote Desktop Users group on ABC-WS272.

Answer: B

Explanation: To keep the home computer secure you should start by enabling the ICF. By default
if you're running Windows XP Service Pack 2 (SP2) and you enable Remote Desktop, Windows
Firewall will be automatically configured to allow Remote Desktop connections to your computer. If
you or someone else has removed the Remote Desktop exception then you’ll have to manually
add it by open the Security Center, click Windows Firewall and click the Exceptions tab, and select
Remote Desktop.

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QUESTION 9
You work as the network administrator at Certkingdom.com. Certkingdom.com has a domain named Certkingdom.com. All
servers on the Certkingdom.com network run Windows Server 2003 and all client computers run Windows
XP Professional. Certkingdom.com has a client computer named ABC-WS272 configured with Microsoft
Outlook Express.
Certkingdom.com has a Marketing division which needs to sends e-mail to Arabic clients.
How would you configure ABC-WS272 to ensure the Marketing division members are able to
compose an e-mail message in the Arabic character set?

A. By downloading the foreign language version of Microsoft Outlook Express and install the software.
B. By having the Windows XP language pack for the foreign language required downloaded and installed.
C. By accessing Regional and Language option in Control Panel and select the foreign character set required.
D. By accessing the Microsoft Outlook Express View menu to select Auto Encoding.

Answer: B

Explanation: From Start menu, select Settings then Control Panel, Start Regional Options, Click
on Languages tab, In Supplemental language support box, check the checkboxes of desired
language collection(s) and click OK, Additional files will be copied to your machine. You may need
to provide the Windows XP CD or the network share name, After reboot, support for new
languages will become available.

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QUESTION 10
You work as the network administrator at Certkingdom.com. Certkingdom.com has a domain named Certkingdom.com. All
servers on the Certkingdom.com network run Windows Server 2003 and all client computers run Windows
XP Professional. Certkingdom.com has a computer named ABC-SR01 configured as the VPN server using
IPSec connections.
Certkingdom.com has a Marketing division which uses ABC-SR01 using a L2TP connection. During the
course of the day the Marketing division state the L2TP connection has failed.
How would you configure the connection used to ensure that the Marketing division is able to
access ABC-SR01?

A. By configuring the connection type to PPTP VPN.
B. By configuring the connection to use the Public Key Infrastructure (PKI).
C. By configuring ABC-SR01 to use additional PPTP ports.
D. By configuring the connection type to SSTP VPN.

Answer: A

Explanation: IPSec is not used, so L2TP connections should not be used either. Instead
reconfigure to use PPTP VPN.

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70-271 Exam Q & A / Study Guide

Best Microsoft MCTS Certification, Microsoft MCITP Training at certkingdom.com

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QUESTION 1
You work as a technician at ABC.com. The ABC.com network only has workgroups. All client
computers are configured to run Windows XP Professional. All ABC.com employees have
administrative privileges on their own computer. ABC.com does not want file encryption to be
used.
You use a computer named ABC-WS25. You are promoted to a new position and have been
replaced by a new employee named Mia Hamm. You are worried that Mia Hamm will be able to
open your files.
How can you prevent Mia Hamm from opening your files and folders on ABC-WS25?

A. The data should be compressed in a folder.
B. The user should be removed from the ACL of the folder.
C. The operating system should be reinstalled with Windows XP Professional.
D. Your user account should be deleted from ABC-WS25.

Answer: D

Explanation: Your best option in this scenario would be to delete your user account from ABCWS25.

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QUESTION 2
You are the newly appointed technician at ABC.com. The ABC.com network has a domain named
ABC.com. The client computers are configured to run Windows XP Professional.
Employees search the Web using Internet Explorer. To accomplish their tasks employees log onto
the ABC.com Web site. You implement a digital certificate to enhance the security of the ABC.com
Web site. The next day an employee of ABC.com, Ally Wagner, informs you that she is having
problems connecting to the Web site when she enters the URL for ABC.com in her browser.
Which action should you execute to resolve this problem?

A. Ally Wagner should add the www.ABC.com Web site to the approved Web sites in Content
Advisor.
B. Ally Wagner should access the Web site using the HTTPS for opening the URL..
C. Ally Wagner should set the Privacy setting to Medium in the Internet Option in the Control
Panel.
D. Ally Wagner should add the Web site URL to the trusted sites in the security zone.

Answer: B

Explanation: Your best option would be to select Option B. The scenario states that digital
certificates are used by ABC.com to secure the information on the website and in order to
establish a secure communication channel you have to use https instead of http. Https is http over
SSL.

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QUESTION 3
You work as a graphics designer at ABC.com. The ABC.com network has a domain named
ABC.com. The client computers on the corporate network are configured to run Windows XP
Professional. You use a computer named ABC-WS271.
You want to increase the display size of your screen. However, you get an error message stating
that the Display menu on the control panel has been disabled.
How can you have the resolution of your screen increased?

A. You should set the hardware acceleration to full.
B. You should enable Advanced Configuration and Power Interface (ACPI) support in the system
BIOS on the computer.
C. You should configure the display settings to work in dual-monitor mode.
D. You should request that the Remove Display option in Control Panel be disabled.

Answer: D

Explanation: Your best option in this scenario would be to select Option D. The Deny Access to
the Display Settings option will disable the display settings control panel icon as well as stopping
users from accessing any display settings. This setting can be applied either by a GPO or by
modifying the registry.

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QUESTION 4
You work as a technician at ABC.com. The ABC.com network has a domain named ABC.com. All
client computers on the network are configured to run Windows XP Professional.
You bring your personal laptop computer to work and attempts to logon to the domain from your
laptop. However, you are not able to log on. Your laptop computer is configured to run Windows
XP Home Edition.
How do you ensure access to the domain using your laptop? (Choose TWO. Each answer forms
part of the solution.)

A. By joining your laptop to the domain.
B. By installing Service Pack 3 on your laptop.
C. By logging on as a member of the Power Users group.
D. by changing the Custom settings in the Setup Wizard.
E. By uABCrading to Windows XP Professional.

Answer: A,E

Explanation: Your best option in this scenario would be to have ABC-WS25 uABCraded to
Windows XP Professional and join it to the domain. Microsoft has crippled the Home version of
Windows XP and made it impossible to join it to domains. It thus forced the majority of companies
to invest in the slightly more expensive Windows XP Pro.

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QUESTION 5
You work as a help desk support technician at ABC.com. The ABC.com network consists of a
single Active Directory domain named ABC.com. The servers on the ABC.com network are
configured to run Windows Server 2003 and all client computers Windows XP Professional.
You have administrative privileges on a client computer named ABC-WS10. ABC-WS10 has a
hard disk that is formatted as a single partition. You realize the next day that you failed to backup
the Boot.ini file on ABC-WS10 and now get a message stating that the boot disk is unable to be
read and as a result Windows will not be started. You thus decide to run the Recovery Console
and reboot ABC-WS10.
You advise Rory Allen to reboot his computer with the Windows XP Professional CD-ROM and
make use of the Recovery Console.
Which of the following is the task that Rory Allen should complete next?

A. Rory Allen should reinstall Windows XP professional.
B. Rory Allen should execute a system restore on ABC-WS10.
C. Rory Allen should execute the bootcfg command with the /rebuild parameter.
D. Rory Allen should execute the diskpart command.

Answer: C

Explanation: Your best option in this scenario would be to select Option C. The bootcfg command
is a Microsoft Windows XP Recovery Console command that manipulates the Boot.ini file. This
command has a function that can scan your hard disks for Microsoft Windows NT 4.0, Microsoft
Windows 2000, and Windows XP installations, and then add them to an existing Boot.ini file. The
function can also rebuild a new Boot.ini file if one does not exist.

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QUESTION 6
You work as a network administrator at ABC.com. The ABC.com network has a domain named
ABC.com. All servers on the ABC.com network run Windows Server 2003 and all client computers
run Windows XP Professional.
A ABC.com employee named Clive Wilson is a member of the Marketing department. Clive Wilson
is due to present a report to top management. The conference facility has a projector as well as a
laptop computer named ABC-WS25 that contains the latest graphics card. During the course of
the morning Clive Wilson informs you that he is having difficulty displaying complains that, during a
sales presentation to senior management he encountered a problem with ABC-WS25.
He informs you that the cables were connected properly and that ABC-WS25 was configured to
display to the projector. However, the message projected by the projector stated that it could not
project the image. You thus decide configure ABC-WS25 to show on the LCD but is unsuccessful
as you are presented with a ‘No signal’ message.
Which of the following actions should you take to rectify this problem?

A. The current video resolution on ABC-WS25 should be changed.
B. The projector should be checked to see whether it supports the IEEE 1394 standard.
C. The Video Graphics Array for ABC-WS25 should be listed in Device Manager.
D. The projector should be checked to see whether it supports the USB 2.0 standard.

Answer: A

Explanation: The error has occurred due to the fact that laptop computers often use a high
resolution while projectors have a much lower resolution. It is therefore needed that employees
assigned laptop computers make the necessary changed to the resolution settings prior to
connecting to the projector, unless the computer hardware takes care of this itself.

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QUESTION 7
You work as a network administrator at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All servers on the ABC.com network run Windows
Server 2003 and all client computers run Windows XP Professional. The ABC.com network has a
file server named ABC-SR04 that is accessed by network users.
A ABC.com employee named Ally Wagner was assigned a computer named ABC-WS10. Ally
Wagner says that she cannot access ABC-SR04. No other employees are experiencing the same
problem. You confirm that the ABC-WS10 network cable connection is correct.
Which actions should you take to make sure that ABC-WS10 can make a connection to ABCSR04?

A. ABC-WS10 should be configured to make use of mnode for NetBIOS name resolution.
B. ABC-WS10 should be configured to automatically obtain an IP address.
C. ABC-WS10 should be configured with the correct DNS server IP address.
D. ABC-WS10 should be configured with the correct IP address of the default gateway.

Answer: C

Explanation: The scenario states that the cable is connected and other users are able to
communicate on the network. It is therefore not a physical network problem. It is likely to be a
configuration problem on ABC-WS10.

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QUESTION 8
You work as a network administrator at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All servers on the ABC.com network run Windows
Server 2003 and all client computers run Windows 98.
ABC.com wants to uABCrade the client computers to Windows XP Professional. You are
concerned that performance might be slow after the uABCrade. You are particularly concerned
about response times when opening windows and menus.
Which of the following is a task that you would perform to address this issue?

A. Set the screen refresh rate to a lower value in Display settings.
B. Access the Performance Options dialog box and choose the Adjust for best performance
option.
C. Modify the Advanced Display settings to configure the display DPI setting to 120 dots per inch
in the Display Properties dialog box.
D. Access the Performance Options dialog box and modify the System applet.

Answer: B

Explanation: In this scenario you need to select the Adjust for best appearance option in the
Performance Option dialog box. The graphical nature of Windows XP Professional has progressed
as they are more extensive in their use of colors and shading, and they drain more system
resources. Trimming back the level of graphical representation in your Windows XP desktop can
save system resources and boost overall application and network performance.

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QUESTION 9
You work as a network administrator at ABC.com. The ABC.com network has a workgroup named
ABC. All client computers either run Windows 2000 Professional or Windows XP Professional.
A ABC.com user named Kara Lang is assigned a new Windows XP Professional computer named
ABC-WS25. Kara Lang is assigned the permission to create a file for her department. The file will
be used by four other users. Each user is responsible for a specific task and permission has to be
assigned in accordance to the duties they will perform on the file.
Which of the following is an option that would enable Kara Lang to perform the functions
mentioned in the scenario?

A. On ABC-WS25 you need to have the option of simple file sharing deselected.
B. On ABC-WS25 the Full Control permission should be assigned to Kara Lang.
C. On ABC-WS25 the NTFS permissions was reset after the uABCrade.
D. On ABC-WS25 a link should be configured in My Computer to the shared folder.

Answer: A

Explanation: Your best option would be to have simple file sharing disabled as it is enabled on a
Microsoft Windows XP-based computer if the computer is not a member of a domain. Simple file
sharing allows you to share folders with everyone on your workgroup or network and make folders
in your user profile private. However, if simple file sharing is enabled, you cannot prevent specific
users and groups from accessing your shared folders. If you turn off simple file sharing, you can
permit specific users and groups to access a shared folder.

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QUESTION 10
You are employed as an administrator at ABC.com. The client computers on the ABC.com
network are configured to run Windows XP Professional.
The ABC.com Sales department manager, Rory Allen is assigned a client computer named ABCWS25.
During the course of the day Rory Allen make use of the Windows XP Professional driver
to install a Canon MP250 color printer on ABC-WS25. The Canon MP250 color printer will be
shared with another manager in the department.
After the installation you receive complaints from the two managers informing that they are only
able to print monotone graphs. You receive an instruction from the CIO to ensure that they are
able print the graphs in color from the printer. You thus decide to install a printer driver on ABCWS25
from the CD-ROM provided by the manufacturing company but find that the problem
persists.
Which of the following should be your next option?

A. You should configure the appropriate printer option in the BIOS.
B. You should have a signed printer driver installed on ABC-WS25 that was obtained from the
company.
C. You should run use the Add Printer Wizard to connect to the printer.
D. You should reconfigure the properties of the print server in Printer and Faxes.

Answer: B

Explanation: You should install the correct printer driver on ABC-WS25. The computer of the
other manager will then receive the correct driver from ABC-WS25 when he attempts to print.

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Best Tips to Find Out Affordable Online Chef Classes in Missouri

Online chef classes in Missouri are a great alternative for someone who wants to learn more advanced catering techniques but does not want to invest the time or money in culinary school. Children cooking classes have become a recent trend which every people tend to adapt. This gave a boom in the field of catering technology. But something special about these classes is that they teach children some easy dishes which do not make them tired or bored.

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Many culinary schools situated across the world which will offer with the tips and pointers on how to make a great meal. It is about knowledge how and when to baste turkey to make moist and juicy or how to sift flour to get biscuits nice and fluffy. All of this and more people can learn from an accredited cooking colleges in Missouri based on the fundamentals of catering to help master culinary feats.

Most cooking schools will provide with the understanding that getting started is not easy and will provide with information and resource so people do not feel overwhelmed about gastronomy. Cooking is enjoyment in life and indulging in fine foods that enhance their senses to a new level. People should love every minute of cooking and enjoy the time and preparation it takes to make the perfect meal.


At the cooking academy in Missouri people are motivated to explore new dishes and try new flavors in all of your meals. These academies offer several cost effective and specialized culinary programs to students. A great chef realizes the value of a good recipe and the right resources to cook great. It is about taking the time to learn the little tricks to improve the flavors of foods, and how to cook them slowly to bring out the best taste in aromatic spices.

Almost all culinary academies are recognized throughout the earth and will train people to be the head chef of their own fabulous restaurant. If people are ready to make a career choice in cooking then they need to do the research to decide which school is right and how it will help to be the best chef in own restaurant. They will not only teach you the necessary skills to making a great meal but also provide the basics to running own business.

The numerous culinary arts chef schools offer different cookery programs and training methods as well. These schools teach the basics of cooking. The internships and hands on experience that the gastronomic arts chef schools provide though are the ones that will open the students' eyes to the "harsh" realities of the profession. Here, they will have more than just a peek on what goes on in the kitchen. Students in the cookery arts chef schools are made to experience what it is like to be the one get ready the food on the menu and standing for long hours just to get all of them done. They are made to look beyond the usual things in focus: the list of food on the menu, the prices, and front room service.


Cooking culinary education has become very popular today. There are hundreds of schools and universities that are offering culinary courses at all levels. There are thousands of aspirants enrolling for these courses to take up cooking as a career choice. These centers are not only make people an expert cook but also help them to start a business- like catering or running a restaurant, run own business better by teaching techniques like cost cutting, or anything else.

Review in depth information about culinary art classes and online chef classes in Missouri. The brief information is helpful to find culinary arts information.

Galloping Advances in Technology

The world around us is always evolving. If we were to turn the clock back a hundred years we probably wouldn't even recognize our own town. We certainly wouldn't know how to live without computers, cell phones or iPods. It seems unthinkable to have to wait thirty days to get a letter to be able to talk to a friend or relative. Nowadays we can log on to our computers and write out an email that takes only seconds to get to the person we are sending it to.

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As little as 20 years ago technology was oceans apart of where it is today. The last two decades have given rise to astonishing advancements in the technologies we all know and love today. Not too long ago we had cassette players, now we have CDs which have turned into mp3 players. Televisions that were once considered big screen at 28” and weighed in at 50+ pounds are now pushing 60”, weigh less than 30 pounds and are flat screen HDTV's to boot. It is not too difficult to look around and see the rampant technological advances everywhere.

We often think of technological advancement in terms of all the electronics that are around us to entertain and educate us. But there have also been huge advancements in medicine in the last couple of decades. Scientists are learning new things about diseases and searching for treatments every day. Scientists with funding from both private and public sources have made tremendous advances in the health care field.

We know far more about infectious diseases such as AIDS and more about diseases of the central nervous system such as ADHD and Alzheimer's disease. There are still diseases in the world where medical knowledge is severely limited even more where no cure has been found. There are so many different types of diseases, infections and abnormalities affecting people around the world, it is very probable that we will never know all there is to know about what they are and how to treat them. We do know, though, that science is always evolving and someday, medicine will catch up to many of these unknown and/or untreatable afflictions.

For those diagnosed with cancer, AIDS or Alzheimer's disease it is certainly important that we continue researching and working to improve medicine and searching for cures. Every year millions of Americans die suffering from infections or diseases, many well before they should have. That means that families across the United States suffer the loss of relatives or loved ones because there wasn't a sufficient cure for their diagnosis.

Of course companies like Apple and Sony are pouring huge sums of money annually into research and development of newer and newer technology so they can claim to be the one with the cutting edge gadgets that everybody must have. Smart phones and HDTV are evolving every single day into faster, easier lean machines. It is a wonderful time we live in when the technology exists enabling us to send emails from our phones and make sure our home security devices are on and the coffee pot is off, all from a single pocket size gizmo. With all this sophisticated wireless stuff, you would think the scientists could come up with a successful treatment for diseases such as Alzheimer's disease.

Many times big name stores will periodically ask their customers when they check out, if they would like to donate a dollar to cancer research or towards the search for a cure for Alzheimer's disease. Frequently customers answer no or not today, but next time we are asked, if we could all donate a dollar, then perhaps we could make as many advances medically as we have with our electronic gadgets and toys.

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IBM buys Emptoris for contract managment, supply software

IBM has signed a deal to buy supply and contract management software vendor Emptoris in another bid to fill out its growing catalog of business-to-business and business-to-consumer commerce technologies, the company announced Thursday. Terms of the deal, which is scheduled to close in the first quarter of next year, were not provided.

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The move closely follows IBM's US$440 million purchase last week of DemandTec, maker of analytics software that retailers use to fine-tune their product offerings and pricing strategies.

Emptoris has about 725 employees and 350 customers, including ADP, Kraft and American Express. In recent years, the company suffered a US$7 million judgment against it in connection with a patent case filed by its competitor, Ariba.

IBM's move to buy Emptoris comes shortly after the launch of a new version of the smaller company's product suite, which it dubbed a "strategic supply management platform for the future."

Features include an overhauled user experience, including support for many browsers, the iPad and integration with Microsoft Office; a program management module; a global repository for data regarding suppliers; and BI (business intelligence) functionality based on SAP's Business Objects software. It's not clear whether IBM will look to swap out the last feature with its own Cognos BI platform.

During the early and mid-2000s, Emptoris set out to be the top suite vendor for strategic sourcing, and largely succeeded, said Jason Busch managing director of advisory firm Azul Partners and editor of the Spend Matters blog.

"It was one of the best, if not the best, at that time," said Busch. "They did a great job of convincing the market they had a better mousetrap." Busch also competed against Emptoris years ago while working for FreeMarkets, a company acquired by Ariba in 2004.

Ariba's patent case came at a "horrible" juncture for Emptoris, he added. "They were unable to raise the high-valuation funding rounds they were able to before," due to the uncertainty, he said. Marlin Equity Partners took a majority stake in Emptoris in 2009.

Emptoris has since gotten back on track, Busch said. "It's one of the stronger products in the sourcing market today."

IBM's announcement drew a cool reception from Tim Minahan, chief marketing officer for Ariba.

"It validates the strategy we've been pursuing," he said in an interview. "We continue to compete against and have beat Emptoris quite handily in the past. This is a change in business cards for them, not much else. There's still a lot of runway for IBM to travel. Acquiring a sourcing company isn't going to do it. We have the world's largest web-based trading network."

However, IBM may really be intent on using Emptoris to compete more effectively in the procurement BPO (business process outsourcing) market, Busch said. "This certainly puts pressure on Accenture in this market, and the other significant BPOs as well, who may or may not own significant software assets."

Meanwhile, sourcing software providers, both pure-play companies and ERP (enterprise resource planning) vendors such as Oracle and SAP, may have less to worry about. "This presents a huge opportunity for the best-of-breed as well as the ERPs," he said. "Typically when IBM acquires software the rate of innovation is not what it was before."

Best Ways to Make Money

What are the best ways to make money? In my opinion the best ways to make money is on the internet your probably wondering why I think the best ways to make money is online. If you are then reading this article and your here to find a new way to make money and are not currently doing so good or not satisfied with your current income or lifestyle, if you are looking for new ways to make money this might just be the shift change of your life.

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In this article I will put my soul into helping you find the best ways to make money online.

Why is the best ways to make money online? Let me explain let's say you created a video based on something of your passion or nature. Well, in this situation you would be experienced at whatever the subject may be, and there are many people all over the world who are seeking to learn the knowledge you possess! Can you imagine? Let's say for example, you know all the secrets to internet marketing, and say there is 7 subjects based on internet marketing secrets you had the knowledge to teach, and all this knowledge was easily, well worth over $200. Could you imagine? $200 dollars, 100 sales that's $20,000 dollars! On top of that, there are people all over the world 24 hours a day, 7 days a week that will are seeking out this knowledge and are willing to pay!! I don't know how much more to emphasize the fact that the internet marketing industry is in fact the new revolution of business today.


In fact, the best ways to make money is in YOU. If you're reading this article, well guess what. You're increasing the value of YOU as your reading. The more knowledge YOU are able to acquire the more value you have to offer to your targeted market. If your reading this article chances are you are looking for a new business opportunity, well my honest and sincere opinion is find yourself a foundation, and get started, some of the industry's top earners are waiting to speak with you today and get you on the right track and show you and your peers that the best ways to make money is in fact, on the internet.
Truthfully, these are only a few of the best ways to make money. This world is full of money to be made as long as you have the determination and the right people showing you how and what to take actions on and start moving towards your destination to make money. It is just my opinion that internet marketing is the best ways to make money.

Ok, you've read this far, chances are you are serious about making money, and you're honestly looking for the best ways to make money. Let me help you, just check out the link below and from there we can move on towards your success as an internet marketing master.


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To get started using VoIP technology

Times are inflexible and multitudinous individuals are scaling underwrite their services in an take a crack at to decipher solid that they are using their agonizing earned dollars wisely. As a emerge most people experience not only made a strike to using wireless internet access cards and vassal tube services but they bring into the world also moved supporting eliminating great monthly phone bills by making a metamorphosis to VoIP.

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VoIP is sheerest only an acronym of Participation Closed IP. It is a blower serve that provides you with a utility which utilizes your cheerful-despatch Internet interrelationship as opposed to making use of established phone lines. Since maintaining call up lines is entirely valuable and since VoIP services use already established connections these businesses can provide to put forward this group of help to their patrons for perfectly a bit less than ritual phone companies.
Now innumerable people leave narrate you that they don't requirement another assistance and that they can remarkably patently use their apartment phone as their tranquil phone without case in point. This works clear as great as every home-owner in your household has their rather own room phone because if they don't then they decidedly well-head could consider themselves at available with no way to postpone a summon for hands should the demand come about up.

VoIP offers the definition of stock call up services without any of the problems and is an all-extensive services, which means that it allows for all the extras at no additional weight. Essentially, with Present Over with IP you get completely vocation, air post, hail waiting, caller id, and three way matier all included in the pack. And on top of that you clothed one charge area which means that for one uncompromisingly fee you can agree to as profuse phone calls as you scarcity without uncertain and without needing to strain hither what your phone folding money wish look like at the end of the month.
Other perks of VoIP are that it is a phone marines that you can sparely pick up and overcharge with you when you motivate and that means that wherever you get under way to despite that smooth if it is a soul new sector of the hinterlands you're in, you can unpretentiously assert that exact same give someone a ring legions. You can also favoured a phone add up with VoIP so that you can single out a multitude that is municipal to your out of metropolis friends affording them with the availability to address you for less as good.

Voicemail follows all these faults but because we're so in use accustomed to to the old way of doing things we seldom stable appreciative of how inexpedient it is and how things can in point of fact be much richer reconsider. For those with an sprightly communication network at people's home or in responsibility, leaving the phone for a failing amount of then can get frustrating when you be awarded pounce on rough and eat a knot of voicemails waiting for you. Managing them is nowhere immediate as affable as managing your email. But it should be no?
VoIP as an Internet appeal has the gifts to carry on your voicemail in the unvaried way you on other electronic communications like email and talk. VoIP providers. Connotation it can be sent as an MP3 just to your email, where you can use your wonted intuitive GUI interface for getting to it when you upon. Voip review. You can unruffled oblige it transcribed (as deficient as it may be) and managing it is up to you. You on no occasion give birth to to eradicate them honourable like you in no way edit out your email or attachments and neither do you eat to mislay your voicemails when you use another thingumajig.

How Well Are You Leveraging Technology for Collaborating with Your Distribution Partners

Today’s business environment is driven by the evolution of technology. Large enterprises are gaining real competitive advantage by leveraging technology to collaborate with their different business units. With the pervasive advent of ERPs and software applications, things seem to change for the better. ERPs help companies to share information in a way that they replenish the experience of face-to-face meetings. Manufacturing is a fragmented business unit. Manufacturers have a huge sales channel ranging from C&F agents, Distributors, Sub-distributors, Dealers, Partners and Retailers.

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We have two types of groups: Forward looking companies & Laggards. Many forward-looking companies are leveraging the great advantages of the newer technological boom, while there are several laggards who still consider automation and integrated collaboration with their business units & partners cost head without returns. This article has relevance for both the groups. While we bring out nuances from the technologically advanced companies on how well do they leverage technology for collaborating with their distribution partners, the companies who aren’t paced up with distribution management software would also notice some of the benefits that are missing.



Have you experienced increased sales productivity?

To cover a large geographical area, a typical distribution channel has to be subset and diverse. This complexity in the product sales & distribution of a manufacturer often creates inefficiencies and hinders productivity. The highly connected distribution management sales team on the other hand, lets you accelerate sales cycle.


Were you able to increase market accessibility with your automation tool?

Any sales distribution initiative would need the market share report to boost their sales forecasting. The top management of any manufacturing unit needs a sales funnel to be able to make informed decisions before expanding and forecasting. Only if your Distribution Management System offers intelligent real-time data that lets you know your markets reach, it is worth your time, money and efforts.


Does your ERP/software allow you to push sales promotion to your distribution channel?

Robust distribution management software offers end-to-end collaboration among the company and the distribution channel. Scheme Management is an interesting and effective module of distribution management systems that allows you to push sales promotion across your distribution channel. You can run, manage and control scheme among distributors and even settle claims with a dealer claim automation module in the system. Effective schemes can be planned and run only when you have complete visibility of Daily sales, opening & closing stocks, top selling SKUs, stocks not in demand, and many more similar sales insights



Does you software help you to break down information silos?

Collaborating with your sales distribution channel doesn’t stop with information on sales and purchase data, but continues to information exchange. Does your software allow you to chunk the information that you need to transmit among different departments? If not, you are missing out on the possible benefits like Bulletin Board functionality. It helps you to segregate and circulate information to different trading entities. So if you want to apprise your distributors of a new scheme, volume purchase deals, reward them on the sales target achievements, you need an effective tool that facilitates consistent flow of sales information in real-time.


Did you gain trading partner confidence with the automation?

Given today’s global economy, there are higher probabilities of your working with partners in various time zones and multiple locations. Gain day-to-day insight on your partners working mechanism and you will be able to prevent potential problems before they occur.

How To Best Manage Resources In Project Management

The general features of a project management software include scheduling, costing, budgeting, controlling, management and communication. However an important function of any project management solution is resource management. This covers all types of resources including human, equipment, materials and costs.

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Nowadays businesses can work efficiently only by managing resources. With materials and costs things are pretty easy: you buy a stock and it is yours. Human resource management is not the same. You can not just own a human resource, but need to retain one. With the help of a resource management software>, project managers can make sure that the right human resources are working on the right tasks and following a real-time project timeline. This is achieved based on several factors like employee's skills, experience, and availability.

Resource planning software - must have features

In today's global economy, when projects are spread across multiple regions or even countries it only makes sense that the right resources should make up a project team, regardless of their physical location. Even more project managers need to have powerful project planning tools capable of managing multiple projects with shared resources. At any moment in time they need to view resource availability and utilization even across multiple projects.

Tracking the time and costs using Time Sheets or Resource Sheets is one of the best solution. These tools contain data (total, actual, remaining, standard, overtime) related to the work and cost of the resources and their assignments. The data can be seen as totals or time distributed. As the project evolves the actual data represents the work/cost already consumed for the completed part of the project. The remaining data refers to the values needed for the remaining part of the project:

Magic Photo Recovery 3.0 Makes Photo Recovery Faster and Easier

East Imperial Soft updates Magic Photo Recovery, the company's product for recovering deleted digital pictures, making it faster, safer, and easier to use. Version 3 offers a much improved recovery algorithm, significantly increasing the speed and quality of recovery. The new disk imaging feature makes the recovery safer by allowing working with a virtual disk image instead of the physical drive.

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In addition, Magic Photo Recovery can store recovered pictures onto a remote FTP location, burn them onto a CD/DVD, or create a burnable ISO image.

About Magic Photo Recovery

Magic Photo Recovery makes undeleting lost and deleted pictures easy, bringing a sophisticated pictures recovery tool to experienced computer users as well as complete novices. Combining comprehensive recovery algorithms with quick and easy user interface based on step-by-step wizards and instant pre-recovery preview, Magic Photo Recovery is used by pros and novices alike.

Recognizing common file systems and popular kinds of storage media, the product can discover and successfully recover digital pictures stored on formatted, damaged, and even inaccessible disks and memory cards. Even if the disk is formatted and then re-formatted with another type of file system, Magic Photo Recovery can still locate and recover most of the pictures it held.


The new image recovery algorithm greatly improves the speed of recovery, reducing the time spent on scanning the disk and saving recoverable information. The new algorithm can now locate more lost pictures than ever, significantly improving the quality of recovery compared to earlier versions.

The new disk imaging feature can capture a bit-precise snapshot of a disk, memory card, or USB drive, then doing the recovery safely off-line. The disk snapshot feature makes picture recovery from smaller-size storage media such as memory cards, flash drives, SSD and laptop hard drives much safer than recovering from a live, in-use storage media. The feature can also capture a snapshot of the contents of built-in memory of many makes and models of digital cameras and MP3 players.

Pricing and Availability

Magic Photo Recovery 3.0 is available in Home, Office and Commercial editions. A free evaluation version is available at the company's Web site.

Compatibility

Magic Photo Recovery works in all 32-bit and 64-bit versions of Windows starting from Windows 95 to the latest Windows 7 and 2008 Server. FAT12/16/32, NTFS (NT4) and NTFS5 (2000, XP, Vista, 7) file systems are supported. The product supports all types of storage media, and was tested on desktop and laptop hard drives, external drives, USB drives and all popular types of memory cards. Through-the-wire recovery is supported for most types of MP3 players and digital compact cameras. Digital pictures and RAW files produced by all types of cameras including those manufactured by Nikon, Canon, Olympus, Casio, Kodak, Sony, Pentax, Panasonic, etc. can be recovered.


About East Imperial Soft

Since its foundation in 2002, East Imperial Soft has developed a range of comprehensive data recovery tools, helping users of Microsoft Windows PC's to get deleted data back. The range includes tools that make it easy to recover all types of data. By delivering quality products and professional customer service, East Imperial Soft provides its customers with supreme experience.

Why offshore development is preferred to in-house Software development

Custom software development as the term implies signifies the importance of developing a software project for a specific purpose and for specific users. With the passage of time the process of software has seen several changes on account of technological developments and these changes have provided enough experience and helped in redefining the whole process of software development.

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Software development services cater to a whole lot of spheres and it is bound to have comparative cost advantage only in some areas, while in others it has to explore better alternatives. Offshore software development has been one such alternative which has been accepted. It is a practice of hiring an external organization to develop software for some business functions at some other location other than the country where the products or services are actually to be developed or delivered. Broadly speaking outsourcing is seen in four different sectors including Information Technology Outsourcing, Business Process Outsourcing, offshore software development and Knowledge Process Outsourcing.


The significantly most important factors influencing the offshore software development include the mounting pressure on various accounts to reduce labor costs and cutting down operational costs, inculcate innovative ways of improving productivity, and create opportunities for enhancing business in the long run by ensuring presence in the global market. In General the criteria which influence the outsourcing of a work with special reference to software development include significant wage difference between the original and offshore countries, the availability of the opportunity to get the work done through telework, the requirement of high information content in the proposed project which can be transmitted over the internet. To add to this the easiness of setting up the project and the repeatable nature of the job also go a long way in persuading a company owner to go for offshore software development.

Some of the other reasons why organizations go for outsourcing is to take care of issues such as focusing the available resources on the core business only, ensure improvement of the quality especially in areas which require specialization, have access to wider experience and knowledge, ensure that timelines are met buy inserting the penalty clause in the agreements having a legal binding, have access to operational expertise which otherwise would be both time consuming and expensive to develop inhouse, enhance capacity for innovation and simultaneously ensure capacity management. Providing proper risk management through an agency which is much better equipped and has the desired experience to mitigate the risks involved software development. However, the driving factor for a software development company to opt for offshore software development has always been the need to cut down costs and the enabling factor has been the internet network which allows instant deliver and access to and from any where in the globe.


A reputed custom software development company will always embed the principle of the outsourcing methodology into its system to increase its return on investments on one hand and streamline the development process son the other hand. The issue of education can has also caught enough attention in outsourcing technical services even though education may not be possess a comparative advantage but the cost of attaining expertise in a specific field of technology may be lower in some countries as compared to others. The thumb rule for achieving objectives of offshore software development services is to implement the different phases of project development in place.

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AMD moves away from Intel rivalry, rethinks course

After years of going up against Intel and not fairing so well, Advanced Micro Devices (AMD) is no longer going to focus on its long-standing rival.

While AMD says isn't giving up on the x86 market, it's not going to move forward with Intel in its sights.

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Analysts say it's about time that AMD breaks free from being seen as forever the bridesmaid.

"We're at an inflection point," AMD spokesman Michael Silverman said in an interview with the San Jose Mercury News. "We will all need to let go of the old 'AMD versus Intel' mind-set, because it won't be about that anymore."

In an email to Computerworld, Silverman wrote that the company is rethinking its course.

"Any time a company is more focused on its competitor than what the market wants and needs, it is probably not in a good place for long-term growth" wrote Silverman. "Our CEO Rory Read is driving a shift internally to think beyond the typical and outdated AMD/Intel mindset.

"At the end of the day, we aren't focused on keeping pace with Intel, we are focused on keeping pace with consumers and the market," he said. "That is how we are going to win."

Silverman said AMD executives will offer information on restructuring plans during the company's scheduled Financial Analyst Day on Feb. 2. AMD first talked of restructuring early in November when it announced it was laying off 1,400 workers, or 10% of its workforce.

With Read now leading the company, it's no surprise that AMD is looking at changes in its focus, said Charles King, principal analyst with Pund-IT Inc.

"This smells like the company's new CEO understands that following the old line will more or less permanently lock AMD into an also-ran position against Intel," said King. "In the end, I believe it's evidence of the company hoping and trying to be break-out and be judged on its own terms."

He also noted that the company's competition with Intel has largely defined AMD -- something the company needs to change.

"In the desktop/laptop space, they've mostly been considered the lower priced spread to Intel's sweet creamery butter," said King. "At this point, the best way to change the game may be to shift the rules. It isn't the easiest path, but it's a reasonable strategy given the circumstances."

However, breaking free of that rivalry may be harder than just saying it's over.

"AMD and Intel are still rivals and will remain rivals, despite what AMD is saying right now," said Dan Olds, an analyst with The Gabriel Consulting Group. "The difference is that AMD seems to be publicly bowing to the reality that AMD will likely never beat Intel in the traditional processor market."

And AMD isn't even really on Intel's radar these days, according to Jim McGregor, an analyst with In-Stat.

"Unfortunately, it really doesn't matter right now because Intel is focused on ARM," he added. "AMD really doesn't matter to Intel at this point in time."

McGregor, though, said AMD has long needed to focus on its own brand and destiny. "AMD is facing some serious challenges in manufacturing, product positioning and now organizational structure," he added. "So, this is going to be a challenging period for the company."

The biggest concern facing AMD could be ARM-fueled systems, something the company needs to handle head-on, according to Olds.

"They need to look at ways to combine their assets, like CPUs and graphics technology, to address markets that range from tablets to enterprise servers," he added. "They also need to think outside the box and not be tied to the past. They should be exploring ARM chips and looking for ways where they can couple low-power, low-cost chips with their graphics processors to build better consumer and enterprise computing platforms."

How SEO Copywriting Helps Websites Drive More Traffic

To realize how SEO copywriting helps websites drive more traffic is to uncover the secret of success for your business. SEO copywriting services ensure increased rankings and traffic to your website and thereby greater conversions. SEO companies provide comprehensive website copywriting solutions.

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Professional Handling Of Content

SEO copywriting ensures the handling of your content – website content, blogs, and press releases, in the most rewarding manner. These services are offered by professional copywriters with vast experience in various fields of web writing. They can provide you with the content strategy that delivers in terms of conversions, rankings, traffic and popularity.

SEO Copywriting Services Bring Quality and Performance

Content must be optimized for keywords but it should also possess a level of quality. Quality is measured by the level of information possessed, content freshness and user-friendliness of the website containing the content. Professional copywriting services can maintain the balance and combine it with innovative techniques and other SEO-friendly features in order to give you high rankings. The salient features of SEO copywriting are:

Clear, informative and persuasive content
Relevant, targeted keywords in the content
Incorporation of methodologies in line with latest changes in SEO algorithmic innovations
Content relating to your business idea and focused on your target audience
Content optimization with titles, descriptions, Meta tags, alt tags and other SEO information for maximum benefit
Content checked for originality, plagiarism and quality
Multiple quality checks
Content for websites, blogs, articles, PR releases and so on



Professional Copywriting by SEO Companies

It’s better to hand over these responsibilities to professional SEO copywriting services rather than carrying them out in-house as the professionals at the SEO company knows how to combine quality content targeting user needs along with furthering your business goals. While your website ranks high in quality, it can also reach out to your potential customers worldwide. Professional copywriting enables your business to emanate the right positive vibes and make a sizeable impact on search engine users, surfers and website visitors.

Greater Rankings, Traffic, Social Media Optimization & Conversions

Ultimately, the benefits of this are a much higher percentage of conversions and increased earnings. It ensures your website really serves your business purpose and reaches out to the right customers. Professional SEO services also offer cost-effective rates for their content services. This is a massive advantage, particularly when combined with the flexibility of the professional website copywriting solutions.


Professional SEO copywriting services also enable businesses to capitalize on the massive potential of social media optimization. This is a really important channel of quality traffic. SEO companies incorporate social media buttons in their clients’ websites, but for the content to be shareable it should possess the information users seek. Website copywriting services ensure your web content satisfies this requirement.

Comprehensive Website Copywriting Solutions Provided

Not only that, professional copywriting also covers your blogs which are a great way of building support and gathering a following. Maintaining social media accounts also helps, which SEO companies comprehensively offer. Content is provided for submissions of articles and press releases. These are some of the ways how SEO copywriting helps websites drive more traffic.

UK Cisco CCNA Training

If your search is for Cisco training and you haven’t worked with routers before, what you need is the CCNA. This training course was created to teach students with a commercial knowledge of routers. Big organisations who have various regional departments need routers to connect their networks in different buildings to allow their networks to keep in touch. The Internet also is based on huge numbers of routers.

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It’s vital that you already know a good deal about the operation and function of computer networks, as networks are connected to routers. Otherwise, you’ll probably struggle. Better to find a course teaching basic networking skills (for example Network+, perhaps with A+) before getting going with CCNA. Some companies will design a bespoke package for you.

The CCNA qualification is all you need at this stage – don’t be cajoled into attempting your CCNP for now. Once you’ve worked for a few years you will have a feel for if this next level is for you. If so, you’ll have a much better chance of succeeding – as your working knowledge will put everything into perspective.

Accredited exam simulation and preparation software is a must – and absolutely ought to be sought from your course provider.

Steer clear of depending on non-accredited preparation materials for exams. The way they’re phrased can be completely unlike authorised versions – and often this creates real issues when it comes to taking the real exam.

Practice exams are invaluable for confidence building – so much so, that at the real thing, you don’t get phased.

Many people don’t comprehend what information technology is all about. It’s stimulating, innovative, and means you’re a part of the huge progress of technology affecting everyones lives in the 21st century.

There are people who believe that the technological revolution we have experienced is easing off. This couldn’t be more wrong. We have yet to experience incredible advances, and the internet particularly will be the most effective tool in our lives.

And keep in mind that income in IT over Britain as a whole is much better than the national average salary, therefore you will be in a good position to gain considerably more once qualified in IT, than you’d get in most other industries.

With the IT marketplace emerging year on year, it’s looking good that the search for certified IT specialists will remain buoyant for the significant future.

A useful feature that many training companies provide is a programme of Job Placement assistance. The service is put in place to assist your search for your first position. Because of the massive need for more IT skills in Britain right now, it’s not too important to place too much emphasis on this feature however. It’s not as difficult as you may be led to believe to find the right work as long as you’ve got the necessary skills and qualifications.

One important thing though, avoid waiting until you’ve finished your training before updating your CV. As soon as your training commences, enter details of your study programme and place it on jobsites!

You’ll often find that you’ll land your initial job while you’re still a student (occasionally right at the beginning). If your course details aren’t on your CV (and it hasn’t been posted on jobsites) then you aren’t even in the running!

Generally, a specialist independent regional recruitment consultant or service (who will get paid by the employer when they’ve placed you) is going to give you a better service than a sector of a centralised training facility. Also of course they should know the local industry and employment needs.

A good number of trainees, so it seems, invest a great deal of time on their training course (for years sometimes), and then just stop instead of trying to get a job. Introduce yourself… Make an effort to let employers know about you. Don’t think a job’s just going to jump out in front of you.

You’ll come across courses which guarantee examination passes – inevitably that means paying for the exams before you’ve even made a start on the course. Before you get carried away with guaranteed exams, look at the following:

Of course it isn’t free – you’re still being charged for it – it’s just been wrapped up in the price of the package.

Qualifying on the first ‘go’ is what everyone wants to do. Going for exams one by one and paying as you go has a marked effect on pass-rates – you take it seriously and are mindful of the investment you’ve made.

Isn’t it outrageous to have to pay the training company at the start of the course for examinations? Hold on to your money and pay for the exam at the time, instead of paying any mark-up – and take it closer to home – rather than in some remote place.

Big margins are made by a number of companies that get money upfront for exam fees. A number of students don’t take them for various reasons but the company keeps the money. Believe it or not, there are companies around that rely on that fact – as that’s how they make a lot of their profit.

Additionally, you should consider what an ‘exam guarantee’ really means. Many training companies won’t be prepared to pay for re-takes until you can prove to them you’re ready to pass.

Exams taken at VUE and Prometric centres are approximately 112 pounds in Great Britain. Students should be very wary of forking out hundreds of pounds extra in fees for ‘exam guarantees’ (most often hidden in the package) – when a quality course, support and consistent and systematic learning, coupled with quality exam simulation software is what will really see you through.

How to bulletproof your website

'Tis the season to begin ramping up online shopping activity, and for retailers that means doing all they can to ensure their websites are up, highly available and able to handle peak capacity. Looming in many IT managers' minds is the cautionary tale of Target, whose website crashed twice this fall after it was inundated by an unprecedented number of online shoppers when the retailer began selling clothing and accessories from high-end Italian fashion company Missoni.

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"We are working around the clock to ensure that our site is operating efficiently and delivering an exceptional guest experience that's reflective of Target's brand,'' said a Target spokesperson in an email, but declined to give specifics on the measures the company has taken.

One company's hardship is often another company's gain, and those that face well-publicized failures tend to become de facto role models, retail industry watchers say. Take what happened to Best Buy in 2005: Its website experienced what some have called a catastrophic holiday failure and customers were unable to make online purchases. That same year, competitor Circuit City saw a huge spike in traffic, says Dave Karow, senior product manager of Web performance and testing at Keynote, a firm that monitors and tests mobile and Internet performance.

"There's nothing like falling flat on your face to give you the conviction to do right thing going forward. That was an extremely effective wakeup call for Best Buy,'' he says, adding that the retailer now conducts several load tests throughout the year.

Web retailers should be shooting for 99.5% availability, otherwise "they're not cutting it," Karow maintains. "Ninety-nine percent is not acceptable because if you achieve that, you're still one percent unavailable." That has a significant impact since it means more than one percent of potential transactions didn't occur -- and likely won't going forward, he says.

This holiday season, more than ever, Web retailers need to be prepared for the onslaught, since a growing number of consumers will be using mobile devices to shop. A report recently released by mobile ad network InMobi claims an estimated 60 million mobile users are planning to use their devices to shop during the Black Friday/Cyber Monday holiday weekend, with over 21 million intending to make purchases from those devices.
Prepare, test and review

Online shoe retailer Zappos conducts load testing early in the fall to ensure its site stays up and highly available during the holiday season, says Kris Ongbongan, senior manager, technical operations and systems engineering. Every year they follow the same procedure, he says: estimate load.

"We have our finance and planning departments give us sales predictions and we take a multiple of that to see what traffic we can absorb and test to that," typically beginning in September, Ongbongan says. That gives them enough time to make changes and add any necessary infrastructure.
Website uptime

Retailers should go through their transaction volume testing and validation in the September/October timeframe and then code lock their systems until about January 15th, suggests Michael Ebert, a partner in IT Advisory Services at KPMG. During that period, "retailers typically freeze their systems ... and don't do updates unless absolutely necessary to avoid performance issues,'' he says.

Another practice the very large Internet retailers tend to employ is having distributed networks in order to route traffic to make sure transactions are balanced around the U.S., Ebert says. That way, if one site gets too busy the customer will automatically be routed to another. "So make sure you have multiple points of your Internet presence around the U.S." A data center "may be slow to respond, but at least I'm up and running,'' he adds. "There's always a percentage of business you never regain if someone leaves the site."

Another metric that retailers need to be concerned with is latency, or the response time for how long it takes a page to load and for the payment transaction to be completed. "I expect we'll see some latency concerns" or other problems during the check-out step during this holiday season, predicts Greg Girard, program director, IDC Retail Insights. That's because there are throughput bottleneck issues at the gateway to the credit card processing network, he says.

"The micro-economic problem is that it costs money to maintain capacity that you utilize only at the peak time, which is only very infrequently during the year. It's an economical tradeoff you have to make."
Over-provisioning via cloud

For a lot of smaller online retailers, it's hard to justify the return on investment for increasing the capacity they need to handle 12 hours of peak usage on one day of the year, says Girard. "That's where cloud comes into play, and we're seeing some retailers adopt cloud strategies. That's really going to progress going forward." Retailers will be able to get additional peak capacity at an incremental cost by moving to the cloud, he says.

Zappos' Ongbongan says they handle all network functions internally and do not use cloud providers. "We have instrumentation around every transaction point on the website, from search pages to product detail pages to checkout," he says, "so we can look at each individually to see if there's any slowness or problems in any of those areas."

But no matter how prepared you are, problems can still occur, especially when you outsource to third-party vendors. "Nothing is fully bulletproof, so really what [online retailers] need to try and achieve is fault tolerance,'' says Mike Gualtieri, a principal at Forrester Research. He recalls a retailer he worked with that uses an external credit card service that went down one year on Cyber Monday, so the company's orders couldn't be processed.

"Their e-commerce system is in-house, so they had planned for volumes -- searching and shopping the site -- but they have a service level agreement with a credit card service processing service that said, 'We can handle that volume.' So they did all the right things for their own systems and planned for the [increased] volume on Cyber Monday, but were held hostage by this particular provider,'' Gualtieri says.

He says he recommended that the retailer re-architect its site so if the payment processor were to go down again the company could still collect the order and payment information and process payments at a later time. That's particularly useful for small retailers, he says, who may not be able to invest in technologies like an online shopping cart and have to rely on third parties for the functionality.

Regardless of their size, Gualtieri says, retailers need to examine every component of their systems and assign a confidence level between one and five. "Every online retailer should look at their entire ecommerce architecture and all the components they use: shopping cart, products search, account registration--whatever they have--and rate their confidence level.

"Don't assume that everything will go right,'' Gualtieri says. "Assign a confidence level and don't fret too much, but have a mitigation strategy and backup plan."
Optimize for traffic

Among the lessons Karmaloop learned during the 2010 holiday season were that its content delivery network configuration was not optimized for the traffic it was going to experience on Cyber Monday, says Joseph Finsterwald, CTO at the online retailer of alternative street fashion for men and women. "We worked with our CDN vendor Akamai to come up with a configuration that was a better fit for us,'' he says. The firm also discovered problems with parallel processes on the network and synchronization issues when servicing up Web pages, which was corrected by rewriting code.

Revenues are growing 50% to 70% year over year, Finsterwald says, so Karmaloop is using Keynote's LoadPro Web load-testing services to ensure its site is not strained. Because its CDN network was not optimized to handle this level of traffic in past years, the site experienced "frequent" network outrages, he said, although he declined to provide specifics.

"It gives you peace of mind that we can come up with a reasonable facsimile under peak load,'' Finsterwald says. "Load testing is an inelegant science; you're trying to simulate user traffic, but you're integrating a lot of third-party components." If a test is done on a quiet day, a third party may be able to scale to handle that, but all bets might be off when they're handling multiple clients.

This year, when conducting load testing, Karmaloop scaled its systems to a high enough load to trigger a problem for the vendors to address proactively. "We saw performance degradation with some of our vendors," says Finsterwald, "so we're following up with them to make sure they're doing what they need to do."

Keynote's Karow concurs. "Load testing done right has to be a very close representation of what real users are going to do, so it takes real thinking about what people do and the various systems involved and are you stressing those systems?"
Talk to your stakeholders

Also critical to the success of keeping systems up and highly available is making sure everyone is on the same page. "Everybody needs to be involved in the planning and predictive process,'' says Zappos' Ongbongan. At Zappos, that means everyone from brand marketing to financial planning to warehouse staff is involved in planning for peaks in site traffic.

One thing his group learned from talking with other departments was that their peak traffic typically occurs in mid-December, as opposed to right after Thanksgiving or right before Christmas.

Forrester's Gualtieri says it's a definitely a problem when a marketing group doesn't let IT know what it's doing that might cause site traffic to spike. He says he worked with a large Midwestern insurance company that spent a couple of million dollars on its first TV ad during a football game. When the ad aired, the company's site went down "almost instantly," because the company's marketing department didn't tell IT it was running the ad. "So IT had no idea they were going to expect 500 times the normal amount of traffic,'' he says, and they ended up wasting their money on the ad.

Despite all the proactive measures retailers may be taking, Gaultieri predicts there will still be "some high-profile outages" this holiday season. "One, two or several will happen. I also think a lot will happen that you'll never hear about ... I don't think this problem is going to go away."

Although companies are becoming savvier about bulletproofing their sites, crashes will inevitably occur due to continuous changes made to enhance the online shopping experience, he says. "You can't just put a site up and have it be static; there are lots of moving parts and it creates complexity, and there's fallout."

Microsoft: Switch to IE9, get free stuff

Tries to pump up new edition's numbers on Windows 7

Computerworld - Microsoft on Friday launched a promotion to convince more Windows 7 users to adopt Internet Explorer 9 (IE9).

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Windows 7 users who download Microsoft's newest browser, then "pin" any of seven different websites to their taskbars, receive offers that range from a free month of Hulu Plus to a $5-off Fandango movie ticket.

Some of the offers are available immediately, while others launch later this month and during December.

When people running alternate browsers such as Google's Chrome or Mozilla's Firefox on Windows 7 visit the promotional site, they see the message, "Where's the love? ... Upgrade to Internet Explorer to pin these sites and get the free stuff."
Browser wars

Microsoft: Switch to IE9, get free stuff
Microsoft's IE posts biggest share drop in three years
Google pays record $26K in Chrome bug bounties
Chrome bug no security threat, argues Google
Mozilla bashes Microsoft's browser security test
Microsoft pans Chrome, Firefox security
Mozilla relies on search deals for 98% of revenues
Update: Mozilla to prompt Firefox 3.6 users to ride rapid-release train
Mozilla aims to add silent updating to Firefox 10
Google updates Chrome to restore browser after Microsoft blunder

More: Browser Topic Center

Pinning, introduced in IE9, lets users add website shortcuts to the Windows 7 task bar for the same kind of easy access as locally-stored programs.

Users running Mac OS X who visit the free offers site see a different message: "Oh Nooooooo... You're using Mac OS which doesn't support Internet Explorer 9 and Site Pinning."

Windows XP users -- still the most widely-used version of Microsoft's operating system -- cannot upgrade to IE9. Microsoft has defended that ban even as IE's share has continued falling, calling the decade-old OS the "lowest common denominator" and not worthy of future browser development.

Microsoft has been aggressively pushing IE9 as the best browser for Windows 7, and has regularly touted that edition's gains in usage share even as other versions lose ground to Chrome and Apple's Safari.

According to Web metrics company Net Applications, IE9 accounted for 22.5% of the browsers running worldwide on Windows 7 during October, an increase of 1.4 percentage points from the month before. Only Microsoft's own IE8 sported a higher share.

Last month, IE overall lost the largest amount of usage share in three years, falling to 52.6%, putting Microsoft's browser in danger of slipping under the 50% mark as early as January 2012.

Facebook now lets you update Twitter

In addition to Facebook Pages being able to update a Twitter account, Facebook now lets individuals (that means you!) do the same as well.

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Facebook now lets you send your status updates to Twitter. It’s all part of the company’s new Subscriptions feature: not only is the social networking giant letting you subscribe to Facebook users who you aren’t friends with, and not only is it letting you offer your own public updates to Facebook users who aren’t your friends, but it is also letting you send your public Facebook status updates to a linked Twitter account.

Palo Alto has offered this particular feature for Facebook Pages for quite some time now. It’s great for businesses, bands, public figures, and whoever else manages a Facebook Page and an accompanying Twitter account. It cuts down their workload significantly since they only have to publish updates on their Facebook Page, and the Twitter account automatically sends out the same messages.

Now, Facebook is doing the same thing for individual profiles. That means if you have a Twitter account, you can make it so that updating your Facebook status publicly will send out a tweet as well.

A few third-party apps have done this in the past, but Facebook has been meticulous at blocking them. The company has always wanted to keep content shared on Facebook strictly on the social network. Apparently, the Web giant is slowly changing its stance.

I’ve wanted to do this for a long time, although I was recently told that it’s frowned upon to issue the same updates on multiple social networks. Thankfully, my Facebook friends and Twitter followers are mutually exclusive.

Here’s what you need to get started (check out this quick guide with screenshots):

Go to facebook.com/twitter.
Click the green button titled “Link My Profile to Twitter.”
Click the blue button titled “Authorize app.”
Optional: choose which Facebook items you want to share.
Optional: click the blue button “Save Changes.”

Once you link your accounts, your Twitter account will be updated every time you post a public update to Facebook. Although the feature is enabled at step three, I recommend you go through steps four and five as well to make sure you’re only sharing what you want to share.

As you can see in the screenshot above, the company has offered this feature for Facebook Pages for quite some time now. It’s great for businesses, bands, public figures, and whoever else manages a Facebook Page and an accompanying Twitter account. It cuts down their workload significantly since they only have to publish updates on their Facebook Page, and the Twitter account automatically sends out the same messages.

Now, Facebook is apparently going to do the same thing for individual profiles. That means if you have a Twitter account, updating your Facebook status publicly will send out a tweet as well.

A few third-party apps have done this in the past, but Facebook has been meticulous at blocking them. The company has always wanted to keep content shared on Facebook strictly on the social network. Apparently, it is slowly changing its stance.

I’ve wanted to do this for a long time, although I was recently told that it’s frowned upon to issue the same updates on multiple social networks. Thankfully, my Facebook friends and Twitter followers are mutually exclusive.