Showing posts with label MCITP MCTS. Show all posts
Showing posts with label MCITP MCTS. Show all posts

Monday, February 20, 2012

Microsoft extends operator billing platform for Windows Phone apps

Microsoft has struck a deal which will make it easier for more Windows Phone users to pay for Marketplace apps via their phone bill. Payments on Microsoft Marketplace are handled by Microsoft's new Commerce Platform, which it has now integrated with the Direct Billing Gateway (DBG) developed by Mach.

MCTS Certification, MCITP Certification

Microsoft MCTS Certification, MCITP Certification and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


The integration makes it easier for mobile carriers to add operator billing, according to Mach. Among the first to profit from the new arrangement will be customers of Canadian operator Telus Communications.

For users, operator billing makes the payment process easier, according to Charles Damen, vice president Mobile Billing and Payments at Mach. They can just click to buy, without having to enter credit card details or store them on the app store servers, Damen said.

Microsoft made its first connection to Mach's gateway in January last year, but, so far, take-up has been slow. Mach says 50 operators use DBG to bill for content downloads and applications, but only two are using it to offer direct billing for Windows Phone users: Telus and Australia's Telstra.

The growing variety of Windows Phones has increased the interest for Microsoft's operating system, according to Damen, who expects more carriers will join Telus and Telstra this year, but isn't willing to announce any details. Mobile carriers have also been upgrading their own systems to be able to handle the billing method, he said.

Operator billing options on Android and Windows Phone allow carriers to be part of app stores, in contrast to Apple's App Store, which completely excludes operators from the application billing process.

Today, operators such as Vodafone, Telenor, Sprint and AT&T offer users the option to pay for apps on their monthly bill. Orange and T-Mobile have also added operator billing for Windows Phone apps using other payment platforms.

Thursday, February 16, 2012

Microsoft's Windows Azure Active Directory plans takes shape

This year should be a big one for Microsoft’s Windows Azure Active Directory cloud service, yet another piece of its hybrid public/private cloud puzzle.

MCTS Certification, MCITP Certification

Microsoft MCTS Certification, MCITP Certification and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


In the coming months, Windows users and partners are going to be hearing a lot more about Windows Azure Active Directory, the “conceptual equivalent” of Microsoft’s Active Directory directory service in Windows Server.

I only recently learned about the Windows Azure Active Directory — or WAAD (ugh!) — name via a December post I found on Dominik’s Cloud Security Blog). But the Softies have been dropping hints about plans to step up rights and management policies using Active Directory on the cloud side of the house, too, since last November.

Sessions about WAAD are on the docket for Microsoft’s upcoming TechEd conferences in June. Before that, Microsoft is planning to make some WAAD-related capabilities available to its Windows Azure cloud customers, according to a Microsoft cloud roadmap I saw earlier this year.

Microsoft is expected to tout the synergies of on-premises Active Directory and WAAD across several fronts, according to that roadmap document. Users will be able to maintain secure access to their apps in the cloud using their existing Active Directory set-ups. They’ll be able to migrate apps that depend on Active Directory to the Azure cloud “without making any changes.”

Office 365 enterprise users already can use their on-premises Active Directory to implement single sign-on. As it currently stands, “the administrator, and your users will need to maintain separate user names and passwords for your online and on-premises accounts,” and requires both Active Directory Federation Services (ADFS) 2.0 and the Active Directory sync service. Based on the aforementioned cloud roadmap, it sounds like Microsoft may be adding more Active Directory single sign-on capabilities and features to Office 365 some time this spring.

A Microsoft Web page on WAAD calls WAAD a multi-tenant cloud service. From that page:

“Windows Azure Active Directory is a cloud service that provides identity and access capabilities for applications on Windows Azure and Microsoft Office 365. Windows Azure Active Directory is the multi-tenant cloud service on which Microsoft Office 365 relies on for its identity infrastructure.

“Windows Azure Active Directory utilizes the enterprise-grade quality and proven capabilities of Active Directory, so you can bring your applications to the cloud easily. You can enable single sign-on, security enhanced applications, and simple interoperability with existing Active Directory deployments using Access Control Service (ACS), a feature of Windows Azure Active Directory.”

Microsoft announced last year the availability of ACS 2.0, which added new federation capabilities for Web sites and services. The latest update to the Azure Service Bus includes built-in support for ACS 2.0.

Update: I’m not entirely sure if WAAD is just a new name/new positioning for ACS or if it actually is something more. I’ll try asking Microsoft to see if I can get clarity. If so, I’ll update this post.

In other Microsoft cloud news, Microsoft announced plans to drop SQL Azure pricing (again) this week, effective immediately. The reduced pricing is aimed at customers with databases bigger than 1 GB in size who need to scale. Microsoft also added a new 100 MB database plan to its SQL Azure line-up this week.

Friday, February 10, 2012

New Microsoft Office University product comes with tougher verification rules

Microsoft is replacing its Office Academic SKU with a new Office University one that it hopes will help curtail fraudulent use.

MCTS Certification, MCITP Certification

Microsoft MCTS Certification, MCITP Certification and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


Whenever folks complain about how expensive Microsoft’s Office suite is, someone inevitably points out that the academic version is only about under $100 (usually around $80). And if you’re not a student… no worries. You can use someone else’s ID to buy it.

Microsoft officials know this, too. To help thwart non-students from getting an undeserved deal on the Academic SKU — which includes Word 2010, Excel 2010, PowerPoint 2010, OneNote 2010, Outlook 2010, Publisher 2010, Access 2010, and Office Web Apps (the free, consumer-focused version of Microsoft’s Webified version of four of its Office apps) — Microsoft is tightening the verification requirements.

On February 1, Microsoft quietly replaced the Office Professional Academic 2010 SKU with a new one called “Microsoft Office University 2010.” The new SKU is for “higher-education” students and faculty only. “Microsoft Office Home and Student 2010 is the recommended product for parents and families with K-12 students,” according to a Microsoft frequently asked questions (FAQ) document. (There’s a new comparable Office for Mac 2011 University SKU, too.)

C-FAX 1070 radio “Tech Talk” host Alan Perry is the one who alerted me to the new SKU, which Microsoft confirmed.

Office University 2010 includes the same point products as the former Academic Professional SKU. It costs $99 and can be installed on two PCs. But it has a new verification process, which works as follows, according to the FAQ:

Office University 2010 does not come with a product key. Your eligibility will be verified online before completing purchase. This product will not work without successful verification as you will not have a product key.

You will be required to verify your eligibility online to use this software.
1.Go to www.office.com/verify.
2.Sign in with your Windows Live ID or create one using any email address.
3.Provide your school email address, sign-in ID, or international student identity card (ISIC).

Once you pass verification, the online site displays the product key.

“The big change is the validation process, as you’ll see on the big warning stickers on the packaging,” said Perry. “Up to now, if you could persuade someone to sell you a copy, (even if you weren’t a student or faculty) it was yours to use. The change appears to be an effort to curtail the large number of ineligible people buying the Academic versions.”

Microsoft plans to offer a similar Office University SKU as part of its next versions of Office for Windows and Mac, Perry said the Softies told him.

Monday, January 23, 2012

Blackberry Bold 9780- very much popular and still going strong

It has been quite some time, and still, Blackberry’s Blackberry Bold 9780 is as popular as it was at the time of its launch. This is due to its brilliant make and the touch of perfection by Blackberry. On checking out the list of Blackberry Phones- the number of phones of and by Blackberry comes to a magnificent sixty-one. This shows the commitment of Blackberry… Here, in this article- let us check out the Blackberry Bold 9780 from the users’ perspective.

MCTS Certification, MCITP Certification

Microsoft MCTS Certification, MCITP Certification and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


To begin with- let us first understand the dimensions and weight of this phone; as that happens to be the primary concern of the users of mobile phones. The dimensions of this phone are just 109 x 60 x 14 mm and the weight is a mere 122 gms. The next concern of the potential customers is the display of any mobile phone. The display of this phone comes as a TFT, supported by 65k colours. The size is 2.44 inches and the resolution is 480 x 360 pixels. And, it also comes with a QWERTY keyboard and a Touch-sensitive optical trackpad. The next area of concern happens to be the camera. There is a primary camera, which comes as a 5 MP camera and the features that are associated with it, are- a resolution of 2592x1944 pixels, auto-focus and LED Flash. The other areas of concern happen to be the memory and the battery life. The internal memory comprises of 256 MB storage, 512 MB RAM; whereas the external memory is expandable up to 32 GB, which is possible through a microSD card; and it also comes with a 2 GB card included along with. And, while checking out the battery life; we find that the stand-by time is up to 528 h (2G) / up to 408 h (3G); whereas the talk time is up to 6 h (2G) / up to 6 h (3G).


After checking out the phone; it is required that we check out some economical Blackberry 9780 Deals- so that the users can get the maximum benefit out of them. There are three deals in the market of UK, offered by the leading Network Providers, which are possible due to their tie-ups with Blackberry. These Blackberry 9780 deals are namely, the contract deals, pay as you go deals and SIM free deals. In the contract deals, the users are required to enter in a contract with the Network Provider of their choice. They are provided with a handset and a Network Connection and they are required to pay some pre-decided amount along with the usage charges at frequent intervals.

The only draw-back is that the users are bound by the contract and cannot switch the services of the Network Provider till the end of the contract period.In the pay as you go deals, the users are required to pay some money in advance for the usage balance that they are provided with. This balance can be renewed as and when it gets used up.In the SIM free deals, the users are required to purchase a handset without a SIM. There are no restrictions like the contract deals- and the users are free to switch their Network Provider at any point of time, whenever they feel unsatisfied with the services.


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Thursday, January 19, 2012

Microsoft Q2 revenue up 5%, net income slightly down

Microsoft revenue rose in the second fiscal quarter, while its profits dipped a bit.

MCTS Certification, MCITP Certification

Microsoft MCTS Certification, MCITP Certification and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


Revenue for the quarter, ended Dec. 31, hit $20.89 billion, up 5 percent compared with 2010's second fiscal quarter, which included recognition of $224 million of deferred revenue related to the Office 2010 technology guarantee program.

Net income came in at $6.62 billion, or $0.78 per share, down from $6.63 billion, or $0.77 per share.

CEO Steve Ballmer called the results "solid" in a statement and predicted that business will accelerate in the new fiscal year starting in July as a result of upcoming product and service launches.

Microsoft missed on the consensus revenue expectation of $20.93 billion from financial analysts polled by Thomson Reuters, but exceeded their earnings per share forecast of $0.76.

The company's Business Division generated $6.28 billion in revenue, up 3 percent year-on-year, and up 7 percent excluding the Office 2010 recognition of deferred revenue. Almost 200 million licenses of Office 2010 have been sold since its launch 18 months ago, the company said. Exchange and SharePoint revenue grew 10 percent, while revenue from Lync and Dynamics CRM grew more than 30 percent.

The Server & Tools business had $4.77 billion in revenue, up 11 percent, and was helped by "double-digit revenue growth" from Windows Server and SQL Server premium editions and by more than 20 percent growth in System Center revenue.

Revenue shrank 6 percent at the Windows & Windows Live Division to $4.74 billion. More than 525 million Windows 7 licenses have been sold since its launch.

The Online Services Division's revenue grew 10 percent to $784 million, while the Entertainment & Devices Division had revenue of $4.24 billion, up 15 percent. There are now about 66 million Xbox 360 consoles in the market, along with 18 million Kinect sensors. Xbox Live memberships increased 33 percent to 40 million.

Looking ahead, Microsoft is revising downward its operating expense guidance to a range of between $28.5 billion and $28.9 billion for the full year ending June 30.

Wednesday, January 4, 2012

Speeding up the computer running on Windows 7

Windows 7 have numerous design, performance and security enhancements over its predecessors. Still new or old computers running on Windows 7 face sluggishness in their performance. Be n number of reasons if an old computer is working slowly but what for a new one. A Windows OS have numerous performance settings, which are set to default in a new machine. In this write up, we will discuss how you can speed up a computer running on Windows 7. Let us have a look upon them.

MCTS Certification, MCITP Certification

Microsoft MCTS Certification, MCITP Certification and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


Low RAM
The first and foremost thing about the performance is hardware configuration. Make sure to have an adequate amount of RAM in the computer. If it seems low then you can also think to upgrade it. The minimum required RAM to install Windows 7 is 1GB but it is recommended to have 3GB RAM for optimal performance. If you working as a photographic professional or facing slow computer problem then have a look at this option too. You can consult an expert at Windows 7 Tech Support to know the minimum amount of RAM required as per your configuration and requirements.


Limiting the startup
Almost each application is designed to load at startup with the Windows automatically in order to have maximum use and fast launch. However, this option lets the Windows to start the computer slowly. The bottom right corner of your screen nearby the clock is the system tray. Here, all the programs loading on startup will appear. You can also click the arrow icon to see the hidden programs.

One can use Microsoft Startup System Configuration utility or Autoruns to block the programs from loading on startup. Blocking unnecessary applications can decrease the startup time but selecting the system default utilities can stop the proper functioning of associated programs. Therefore, it is recommended to have expert assistance for limiting the startup.

Cleaning up the junk
Use Disk Cleanup to remove the unwanted, temporary, and system-generated junk files from your computer. This will also let you to remove the unnecessary old system log and empty the Recycle Bin. Removing these files helps your processor to work faster and focus only the work related files.


Performance Troubleshooter
Go to Start menu and click Control Panel. Type ‘troubleshooter’ in the search box, click ‘Troubleshooting’ in ‘System & Security’. Now, select ‘Check for performance issues’. This will open the Performance Troubleshooter Wizard. Follow it step by step to analyze the performance issues. If you’re not able to understand or resolve the problem then it is the time to buzz Windows 7 tech support.

Virtual Memory
As the name suggests, it is the virtual memory assigned on the primary or secondary disk drives for the system work. Windows recognizes this area as primary memory. It is recommended to assign 1.5 times of the RAM as minimum and 2 times as maximum amount of virtual memory. By default, it is selected to be assigned automatically by Windows. Set the virtual memory properly from 1.5 to 2 times of RAM and see a difference between in the computer performance after a restart.

Conclusion
You can follow above steps to optimize the performance of a Windows 7 computer. If it still runs slow with these steps then it is advised to take help of third-party Microsoft Support for resolving this performance glitch in your computer.

Wednesday, December 21, 2011

Galloping Advances in Technology

The world around us is always evolving. If we were to turn the clock back a hundred years we probably wouldn't even recognize our own town. We certainly wouldn't know how to live without computers, cell phones or iPods. It seems unthinkable to have to wait thirty days to get a letter to be able to talk to a friend or relative. Nowadays we can log on to our computers and write out an email that takes only seconds to get to the person we are sending it to.

MCTS Certification, MCITP Certification

Microsoft MCTS Certification, MCITP Certification and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


As little as 20 years ago technology was oceans apart of where it is today. The last two decades have given rise to astonishing advancements in the technologies we all know and love today. Not too long ago we had cassette players, now we have CDs which have turned into mp3 players. Televisions that were once considered big screen at 28” and weighed in at 50+ pounds are now pushing 60”, weigh less than 30 pounds and are flat screen HDTV's to boot. It is not too difficult to look around and see the rampant technological advances everywhere.

We often think of technological advancement in terms of all the electronics that are around us to entertain and educate us. But there have also been huge advancements in medicine in the last couple of decades. Scientists are learning new things about diseases and searching for treatments every day. Scientists with funding from both private and public sources have made tremendous advances in the health care field.

We know far more about infectious diseases such as AIDS and more about diseases of the central nervous system such as ADHD and Alzheimer's disease. There are still diseases in the world where medical knowledge is severely limited even more where no cure has been found. There are so many different types of diseases, infections and abnormalities affecting people around the world, it is very probable that we will never know all there is to know about what they are and how to treat them. We do know, though, that science is always evolving and someday, medicine will catch up to many of these unknown and/or untreatable afflictions.

For those diagnosed with cancer, AIDS or Alzheimer's disease it is certainly important that we continue researching and working to improve medicine and searching for cures. Every year millions of Americans die suffering from infections or diseases, many well before they should have. That means that families across the United States suffer the loss of relatives or loved ones because there wasn't a sufficient cure for their diagnosis.

Of course companies like Apple and Sony are pouring huge sums of money annually into research and development of newer and newer technology so they can claim to be the one with the cutting edge gadgets that everybody must have. Smart phones and HDTV are evolving every single day into faster, easier lean machines. It is a wonderful time we live in when the technology exists enabling us to send emails from our phones and make sure our home security devices are on and the coffee pot is off, all from a single pocket size gizmo. With all this sophisticated wireless stuff, you would think the scientists could come up with a successful treatment for diseases such as Alzheimer's disease.

Many times big name stores will periodically ask their customers when they check out, if they would like to donate a dollar to cancer research or towards the search for a cure for Alzheimer's disease. Frequently customers answer no or not today, but next time we are asked, if we could all donate a dollar, then perhaps we could make as many advances medically as we have with our electronic gadgets and toys.

For those who enjoyed the preceding post, you may go and check out additional related articles or reviews at Sy Schlager or this Sy Schlager Blog Post.

Saturday, December 3, 2011

AMD moves away from Intel rivalry, rethinks course

After years of going up against Intel and not fairing so well, Advanced Micro Devices (AMD) is no longer going to focus on its long-standing rival.

While AMD says isn't giving up on the x86 market, it's not going to move forward with Intel in its sights.

MCTS Certification, MCITP Certification

Microsoft CCNA Certification, CCNA Training and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


Analysts say it's about time that AMD breaks free from being seen as forever the bridesmaid.

"We're at an inflection point," AMD spokesman Michael Silverman said in an interview with the San Jose Mercury News. "We will all need to let go of the old 'AMD versus Intel' mind-set, because it won't be about that anymore."

In an email to Computerworld, Silverman wrote that the company is rethinking its course.

"Any time a company is more focused on its competitor than what the market wants and needs, it is probably not in a good place for long-term growth" wrote Silverman. "Our CEO Rory Read is driving a shift internally to think beyond the typical and outdated AMD/Intel mindset.

"At the end of the day, we aren't focused on keeping pace with Intel, we are focused on keeping pace with consumers and the market," he said. "That is how we are going to win."

Silverman said AMD executives will offer information on restructuring plans during the company's scheduled Financial Analyst Day on Feb. 2. AMD first talked of restructuring early in November when it announced it was laying off 1,400 workers, or 10% of its workforce.

With Read now leading the company, it's no surprise that AMD is looking at changes in its focus, said Charles King, principal analyst with Pund-IT Inc.

"This smells like the company's new CEO understands that following the old line will more or less permanently lock AMD into an also-ran position against Intel," said King. "In the end, I believe it's evidence of the company hoping and trying to be break-out and be judged on its own terms."

He also noted that the company's competition with Intel has largely defined AMD -- something the company needs to change.

"In the desktop/laptop space, they've mostly been considered the lower priced spread to Intel's sweet creamery butter," said King. "At this point, the best way to change the game may be to shift the rules. It isn't the easiest path, but it's a reasonable strategy given the circumstances."

However, breaking free of that rivalry may be harder than just saying it's over.

"AMD and Intel are still rivals and will remain rivals, despite what AMD is saying right now," said Dan Olds, an analyst with The Gabriel Consulting Group. "The difference is that AMD seems to be publicly bowing to the reality that AMD will likely never beat Intel in the traditional processor market."

And AMD isn't even really on Intel's radar these days, according to Jim McGregor, an analyst with In-Stat.

"Unfortunately, it really doesn't matter right now because Intel is focused on ARM," he added. "AMD really doesn't matter to Intel at this point in time."

McGregor, though, said AMD has long needed to focus on its own brand and destiny. "AMD is facing some serious challenges in manufacturing, product positioning and now organizational structure," he added. "So, this is going to be a challenging period for the company."

The biggest concern facing AMD could be ARM-fueled systems, something the company needs to handle head-on, according to Olds.

"They need to look at ways to combine their assets, like CPUs and graphics technology, to address markets that range from tablets to enterprise servers," he added. "They also need to think outside the box and not be tied to the past. They should be exploring ARM chips and looking for ways where they can couple low-power, low-cost chips with their graphics processors to build better consumer and enterprise computing platforms."

Tuesday, November 29, 2011

UK Cisco CCNA Training

If your search is for Cisco training and you haven’t worked with routers before, what you need is the CCNA. This training course was created to teach students with a commercial knowledge of routers. Big organisations who have various regional departments need routers to connect their networks in different buildings to allow their networks to keep in touch. The Internet also is based on huge numbers of routers.

MCTS Certification, MCITP Certification

Microsoft CCNA Certification, CCNA Training and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


It’s vital that you already know a good deal about the operation and function of computer networks, as networks are connected to routers. Otherwise, you’ll probably struggle. Better to find a course teaching basic networking skills (for example Network+, perhaps with A+) before getting going with CCNA. Some companies will design a bespoke package for you.

The CCNA qualification is all you need at this stage – don’t be cajoled into attempting your CCNP for now. Once you’ve worked for a few years you will have a feel for if this next level is for you. If so, you’ll have a much better chance of succeeding – as your working knowledge will put everything into perspective.

Accredited exam simulation and preparation software is a must – and absolutely ought to be sought from your course provider.

Steer clear of depending on non-accredited preparation materials for exams. The way they’re phrased can be completely unlike authorised versions – and often this creates real issues when it comes to taking the real exam.

Practice exams are invaluable for confidence building – so much so, that at the real thing, you don’t get phased.

Many people don’t comprehend what information technology is all about. It’s stimulating, innovative, and means you’re a part of the huge progress of technology affecting everyones lives in the 21st century.

There are people who believe that the technological revolution we have experienced is easing off. This couldn’t be more wrong. We have yet to experience incredible advances, and the internet particularly will be the most effective tool in our lives.

And keep in mind that income in IT over Britain as a whole is much better than the national average salary, therefore you will be in a good position to gain considerably more once qualified in IT, than you’d get in most other industries.

With the IT marketplace emerging year on year, it’s looking good that the search for certified IT specialists will remain buoyant for the significant future.

A useful feature that many training companies provide is a programme of Job Placement assistance. The service is put in place to assist your search for your first position. Because of the massive need for more IT skills in Britain right now, it’s not too important to place too much emphasis on this feature however. It’s not as difficult as you may be led to believe to find the right work as long as you’ve got the necessary skills and qualifications.

One important thing though, avoid waiting until you’ve finished your training before updating your CV. As soon as your training commences, enter details of your study programme and place it on jobsites!

You’ll often find that you’ll land your initial job while you’re still a student (occasionally right at the beginning). If your course details aren’t on your CV (and it hasn’t been posted on jobsites) then you aren’t even in the running!

Generally, a specialist independent regional recruitment consultant or service (who will get paid by the employer when they’ve placed you) is going to give you a better service than a sector of a centralised training facility. Also of course they should know the local industry and employment needs.

A good number of trainees, so it seems, invest a great deal of time on their training course (for years sometimes), and then just stop instead of trying to get a job. Introduce yourself… Make an effort to let employers know about you. Don’t think a job’s just going to jump out in front of you.

You’ll come across courses which guarantee examination passes – inevitably that means paying for the exams before you’ve even made a start on the course. Before you get carried away with guaranteed exams, look at the following:

Of course it isn’t free – you’re still being charged for it – it’s just been wrapped up in the price of the package.

Qualifying on the first ‘go’ is what everyone wants to do. Going for exams one by one and paying as you go has a marked effect on pass-rates – you take it seriously and are mindful of the investment you’ve made.

Isn’t it outrageous to have to pay the training company at the start of the course for examinations? Hold on to your money and pay for the exam at the time, instead of paying any mark-up – and take it closer to home – rather than in some remote place.

Big margins are made by a number of companies that get money upfront for exam fees. A number of students don’t take them for various reasons but the company keeps the money. Believe it or not, there are companies around that rely on that fact – as that’s how they make a lot of their profit.

Additionally, you should consider what an ‘exam guarantee’ really means. Many training companies won’t be prepared to pay for re-takes until you can prove to them you’re ready to pass.

Exams taken at VUE and Prometric centres are approximately 112 pounds in Great Britain. Students should be very wary of forking out hundreds of pounds extra in fees for ‘exam guarantees’ (most often hidden in the package) – when a quality course, support and consistent and systematic learning, coupled with quality exam simulation software is what will really see you through.

Friday, November 4, 2011

HTC reports record numbers, sells more smartphones than RIM

After reporting sales of 13.2 million smartphones during the third quarter, HTC is now the fourth largest smartphone vendor after having outpaced Research In Motion, according to market research company Canalys.

MCTS Certification, MCITP Certification

Microsoft MCTS Certification, MCITP Certification and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


A diverse product offering, expanded distribution network and growing global brand recognition resulted in HTC's highest-ever quarterly revenue at $4.5 billion for the period ending Sept. 30. That is a 79 percent improvement year-on-year, the company said in a statement on Monday.


At 13.2 million smartphones, shipments increased by 93 percent year-on-year. For example, in China HTC sold nine times as many phones during the third quarter this year compared to the same period last year. That has helped turn HTC into the fourth largest smartphone vendor, passing RIM by a margin of 1.4 million units in the process, according to Canalys. "It has seen a lot of success in the Asia-Pacific region, and it is doing very, very well in the U.S. market," said Pete Cunningham, analyst at Canalys.

The company is also closer than ever to Apple and Nokia, which sold 17.07 million and 16.8 million smartphones, respectively. "It is going to be very competitive. Nokia is probably the vendor that is the most vulnerable from HTC in the short term. Nokia's Symbian volumes will tail off, and its success depends on how fast it can ramp up Windows Phone sales," said Cunningham.

Good products combined with a lot of support from operators have helped HTC increase its shipments volume, according to Cunningham. When an operator wants an Android-based phone, HTC and Samsung, which is the biggest smartphone vendor, are the first port of calls, he said.

To further expand volume, HTC is opening a factory in the beginning of next year, which will help increase the company's total manufacturing capacity to about 40 million phones per year.

Two areas in which the company is currently investing are LTE (Long Term Evolution) technology and entry-level smartphones. An LTE device upgrade cycle will come in 2012 in the U.S. and some advanced markets in Asia, and HTC hopes to take advantage of that. At the same time, it aims to continue to attract first-time smartphone buyers, it said.

"In the long term, we will have a very healthy market in terms of competition and that drives innovation, which is great for end users," said Cunningham.

Monday, October 31, 2011

How Android swallowed the UK smartphone market in 18 months

In just 18 months, Android has come from nowhere to become the mobile OS powering just under half of every smartphone sold in the UK – and the half the people owning a mobile phone in the UK have a smartphone.

MCTS Certification, MCITP Certification

Microsoft MCTS Certification, MCITP Certification and over 2000+
Exams with Life Time Access Membership at http://www.actualkey.com


In the process it has bested Nokia's Symbian (since declared dead, though still stumbling to its grave), RIM's BlackBerry OS (which is fighting back) and Apple's iPhone (which, given its comparatively high price until the latest cuts to the iPhone 3GS and iPhone 4, was never likely to dominate long-term).

It's an amazing run for Android which is likely to carry on into 2012, since it's taken four years to reach this point (longer if you count Nokia's, RIM's and Microsoft's offerings from 2005/6 as smartphones) but the number of smartphones being sold is accelerating.

What these figures don't show you is that the entire market is growing; Kantar ComTech WorldPanel, which provides the statistics, declined to give absolute sales figures (they want to have something to tempt clients to buy the full reports). A minor note: these figures go up to 2 October, just before the iPhone 4S launch; expect that Apple's share will recover slightly. Even so, Android is just going to keep growing.

It's very likely that in the next two years you'll see smartphones reach something like 90% penetration in the UK - if only because fewer shops and carriers will be selling feature phones, for two reasons: (a) they make less money selling them in the first place (b) carriers get less money from phones that don't have data plans.

Android is almost certain to sweep the board here: it could hit up to 70% market share in one or two years (remember, market share is "share of handsets being sold", not "share of handsets in peoples' hands"). That's because Android handsets from cheaper manufacturers such as China's Huawei and ZTE will come in at the bottom of the market (it's noticeable how the "Other" segment has fallen to zero in the past year). Pretty soon you're going to be able to get a smartphone for almost nothing in your local supermarket. And you can already get really cheap PAYG data options from Three or GiffGaff.

For the record, I think it's great that smartphones are becoming pervasive. Putting the internet in everyone's hands, wherever they are? (If only the mobile carriers would stopholding up the 4G auction.) That's got to be a really good thing.

Does it matter, though, whether the pervasive OS is Android, or what share this or that OS has, beyond the willy-waving horse race that some people love to indulge in? Here's Henry Blodget over at BusinessInsider, who slams on the CAPS LOCK to pronounce ATTENTION APPLE FANS: Samsung Blowing Past Apple To Become The Biggest Smartphone Vendor Is Not Good News". (By which he means not good news for Apple. Though by implication, it would also be Not Good News for RIM and Nokia either.) Blodget's take: As the history of the tech industry has demonstrated again and again, technology platform markets tend to standardize around a single dominant platform. Although several different platforms can co-exist while a market is developing, eventually a clear leader emerges. And as it does, the leader's power and "network effects" grow, while the leverage of the smaller platforms diminishes.

In the case of Android, this growing power will not lead to enormous profits for Google, because, right now anyway, Google is not selling Android. (Instead, Google is building a "moat" around its wildly profitable search business and making it easier for people to use Google search from their phones. This may change when Google acquires Motorola and starts selling integrated handsets itself.) But the better Android phones get, and the more market share Android gains, the more Android's network effects will increase, and the more Apple's leverage over the iPhone ecosystem will diminish. And that can only be bad news for Apple's ability to continue to command exploding profits from iPhones, app developers, musicians, media companies, and others who now must pay it big distribution fees because they have no other choice.Similarly, the bigger other global handset manufacturers get relative to Apple, the less (relative) leverage Apple will have over partners in the global parts-and-manufacturing supply chains.

There's three things there. Let's take the last one first: supply chains. Apple didn't do badly in 2007 when it was an entrant to the mobile phone supply chain, and it's got enough money in the bank that it can guarantee supplies any time it likes. (That's what it uses its cash reserves outside the US to do: buy up future outputs from various factories.) Most smartphone manufacturers don't have much scale; that's unlikely to change. Samsung is likely to get bigger (though it would be helpful if it would be more forthcoming about how many phones and how many tablets it has pushed out the door). That won't stop Apple making phones, though. And by proxy, it won't stop RIM or Nokia making phones - Nokia is still the world's largest in handset volume. Only mismanagement can mess that up.

Now to the first point, about "the history of the tech industry". Actually, the history of the tech industry is a wide and varied thing, which doesn't show any clear lessons about dominant platforms. Yes, you do get dominant platforms, but that doesn't prevent other players existing within niches and making good money from it. Cite 1: Apple, making nice money, thanks, from the PC market. Cite 2: Microsoft, making nice money, thanks, from the server OS market, despite Linux being the most-used. The leverage of Apple and Microsoft in those respective spaces is helped by the existence of standards, and it's those - plus the internet - which make the "platform" idea less powerful on smartphones.

Think of it like this: if the PC market had started when the internet was already pervasive, then operating systems would have had to have internet standards built in; that would have forced more interoperability. It was the threat that Netscape might force interoperability on all computing platforms that scared the bejeezus out of Microsoft in the 1990s. So smartphones, which are arriving when the internet is pervasive, will live by different standards.

Horace Dediu, who runs the consultancy Asymco, puts it like this: imagine a world where 5 billion people have a smartphone. In that case, a 10% share translates to 500 million users. Even a 1% share is 50 million. If you couldn't make a profit from 50 million users, you probably shouldn't be in the business at all.

And just a side note on that "wildly profitable" Google search from their phones. All the web stats, and Google's own stats, indicate that - for now anyway - about two-thirds or more of mobile web browsing and searching is mostly done by iOS users (iPhone, iPod Touch, iPad). In some places it's much higher. Now, past performance is not necessarily a guide to the future (you only have to look at the graph to see that). But you have to ask too: what exactly is the "network effect" that Blodget thinks Google will get from Android? People writing apps? They already do; but it hasn't dented the bigger platforms.

The interesting challenge will be for Nokia and RIM, which have to establish themselves at the higher end of the market as everything shifts to smartphones. But in a growing market, the only problem is how to supply enough people. Android's a whopping success. But that doesn't shut anyone out - yet.

Monday, October 24, 2011

What you need to know about Windows 8 app compatibility

Hidden in the ballyhoo of the Windows 8 developer rollout is a gem of a document with the unlikely name of Windows and Windows Server Developer Preview Compatibility Cookbook. If you're starting to get spooked about "legacy" app compatibility with Windows 8, it's a good place to start.

(It still sends a shudder up my spine when I call Windows 7 apps "legacy.")

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Microsoft distributed a similar document for Windows 7 called the Application Quality Cookbook. Like the earlier tome, this one's intended to help applications people figure out what will or won't work with the new version of Windows -- and points in the right direction to identify, if not rectify, many common problems.

Some of the highlights:

If your apps check for a Windows version number, they're probably going to choke. Windows 8 is identified internally (by GetVersion and GetVersionEx) as version 6.2. Go figure.
.Net Framework 4.5 is the default (apparently it's built into the Win8 Runtime, WinRT), but .Net Framework 3.5 can be automatically loaded, with user approval, from the Windows Update site. Some day, performing an upgrade from Windows 7 to Windows 8 Developer Preview -- the direct upgrade is not currently supported -- is supposed to bring along a copy of .Net Framework 3.5. The .Net Framework 3.5 runtime files are on the Developer Preview DVD.
There's a lengthy discussion of the changes made to accommodate new "advanced format" disks, with large sector sizes (up from 512 bytes to 4KB). The changes apply to all Windows systems with AF disks, under Vista, Windows 7, or Windows 8 Developer Preview. The paper also discusses application handling of Thin Provisioning LUNs for storage arrays, and the gradual elimination of the DiskPart and DiskRAID utilities in favor of the Windows Storage Management API and the PowerShell utility.
Windows Explorer 7's Previous Versions feature is disappearing, as well as the application hooks for it. Windows 7 Backup and Restore are similarly being deprecated, in favor of the new Windows 8 File History feature.
For new applications, there are much more stringent requirements for testing kernel mode drivers.
You can find volumes of warnings about creating autostarting programs and admonitions -- with code samples -- to turn periodic background checks into official Automatic Maintenance tasks.
Finally, the Compatibility Cookbook runs through new APIs for SSDs, including TRIM commands, and USB 3.0.

If you're worried that your current applications aren't going to run in Windows 8 or if you're thinking about creating applications that take advantage of the new Windows 8 capabilities, this 70-page doc is well worth a gander.

Tuesday, October 18, 2011

Microsoft, Red Hat spar over secure boot-loading tech

Is Microsoft using a next-generation computing boot-loading technology to lock out the use of Linux and other OSEs on certain computers? While Microsoft has denied malicious intent, one Red Hat developer maintains that this may be the case.

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Microsoft is mandating the use of the UEFI (Unified Extensible Firmware Interface) secure boot-loading capability with Windows 8 in such a way that "the end user is no longer in control of their PC," charged Red Hat developer Matthew Garrett in a blog entry posted Friday.

Microsoft has claimed that this charge is based on a misunderstanding of the company's intentions. "At the end of the day, the customer is in control of their PC," said Microsoft program manager Tony Mangefeste in another blog posting from Microsoft.

The controversy took root on Tuesday, when Garrett pointed out in a blog posting that Microsoft-certified computers running Windows 8 may not be able to be loaded with copies of other OSes, such as Linux. Users could not install Linux as a second OS, or replace Windows with a copy of Linux, Garrett argued.

Windows 8 will require its host computer to use the UEFI, the low-level interface between the computer firmware and the OS. Marketed as a replacement to BIOS, UEFI provides a secure boot protocol, which requires the OS to furnish a digital key in order to be loaded by the machine. UEFI then can block the operations of any programs or drivers unless they have been signed by this key, a move that should prevent malware from infecting machines by changing the boot-loading process.

With Windows 8, Microsoft will require hardware manufacturers (those wishing to display the Windows logo on their units) to ship their machines with secure boot enabled. Each machine would then require a digital key from Microsoft, the hardware manufacturer or, if it uses another OS, a secure key for that OS.

Users who customize their own versions of Linux, or use a generic OS that does not come with a key, may not be able to run these OSes on machines requiring this secure booting process, Garrett said. Nor would there be any guarantee that OEMs (original equipment manufacturers) even provide the ability for users to add their own keys, or give users the option to run other OSes without a key.

Garrett's blog post subsequently sparked debate in the trade press and Linux user communities.

Responding to the controversy on Thursday, Microsoft has denied that the intent was to shut out Linux. Although he did not mention Linux by name, Steven Sinofsky, president of the Windows and Windows Live Division, noted in a blog post that some of those commenting have used details of the new plan to "synthesize scenarios that are not the case."

The rest of the posting, authored by Mangefeste, noted that Microsoft is concerned only that Windows 8 be protected in a secure boot loader, and that OEMs are free to build in the option of disabling secure boot for running OSes without keys. Other OS providers are responsible for providing their own keys.

"For the enthusiast who wants to run older operating systems, the option is there to allow you to make that decision," Mangefeste wrote. "However, [disabling secure boot] comes at your own risk," he added.

"Microsoft's rebuttal is entirely factually accurate. But it's also misleading," Garrett responded in a follow-up blog item, posted Friday. Under the licensing agreement, the equipment manufacturer is under no obligation to provide users with the ability to disable the secure boot capability. Beyond the use of third-party OSes, this approach might also hamper the ability of users to upgrade components such as graphics cards, because there is no requirement to provide the user with the capability of installing additional keys.

"The truth is that UEFI secure boot is a valuable and worthwhile feature that Microsoft are misusing to gain tighter control over the market," Garrett charged.

Sunday, October 16, 2011

Microsoft scales up CRM to thwart Salesforce.com, Oracle

Microsoft announced the availability Wednesday of Dynamics CRM 2011, the on-premises and partner-hosted version of its CRM (customer relationship management) software.

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The new release can scale up to 150,000 concurrent users in a single instance while maintaining fast response times, "once again raising the bar for performance and scalability in the CRM industry," Microsoft said in a statement.

While vendor boasts about product performance are a staple of many product announcements, Microsoft's decision to highlight the benchmark shows it wants to win deals in the largest enterprises at the expense of competitors like Salesforce.com and Oracle CRM on Demand, both of which are delivered as SaaS (software as a service).

Microsoft has a SaaS product as well, CRM Online, which is based on the same code as CRM 2011, and released the latest version last month. But Microsoft and its partners can tout the scalability of the on-premises version when competing for business with customers that may be on the fence regarding SaaS.

To one observer, however, usability, not scalability, is the main selling point for Microsoft's latest CRM products.

"All vendors today have the ability to support huge user bases with very fast response times," said Denis Pombriant, managing principal of Beagle Research, via e-mail. "That's mostly thanks to beefed up hardware offerings -- what a difference a decade makes. Recall that 10 years ago the ASP vendors floundered because they couldn't field enough horsepower economically to make a cloud-like architecture work."

"But take nothing away from Microsoft, they've arrived in market with a powerful offering and, most importantly, an offering that pays attention to the ways that people work," he added. "The company spent a lot of time and effort on the UI and for me that's the story."

The software's features include "role-tailored" user experiences, a native Outlook client and various dashboards and BI (business intelligence) tools meant to help workers do their jobs better.

CRM 2011 also takes a cue from Salesforce.com's AppExchange with the integrated Dynamics Marketplace. The online catalog contains more than 1,400 software and services offerings from partners, and is also available to CRM Online customers.

Tuesday, October 11, 2011

EU antitrust regulators give Microsoft-Skype deal green light

Antitrust regulators in the European Union today approved Microsoft's $8.5 billion acquisition of Skype, the online telephone and chat giant.

"The Commission considers that there are no competition concerns in this growing market where numerous players, including Google, are present," the European Commission, the EU's antitrust agency, said in a statement today, referring to competition concerns for consumers, who make up the bulk of Skype's customers.

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The commission also dismissed concerns that the deal would stifle competition in the enterprise communication market.

"The investigation confirmed that Skype has a limited market presence for these products and does not compete directly with Microsoft's enterprise communication product Lync, which is used mostly by large enterprises," the commission added.

Microsoft announced the proposed purchase of Skype last May, saying then that it would pay $8.5 billion to the investment group that acquired a majority interest in the Internet telephony company from eBay in 2009.

"We're committed to optimizing Skype for the TV, with Xbox and Kinect, for the Windows Phone, and the Windows PC," said Microsoft CEO Steve Ballmer at a May 10 news conference that unveiled the deal. "At the same time, we want to extend the reach of Skype by connecting Skype users with users of our Outlook products, our Lync enterprise unified communications product, Xbox LIVE, and other opportunities like Messenger and Hotmail."

Microsoft applauded the EU antitrust watchdog's decision.

"This is an important milestone, as we've now received clearance from both the United States and the European Union," said Brad Smith, Microsoft's lead lawyer, in a Friday statement. "We look forward to completing soon the final steps needed to close the acquisition."

In June, U.S. regulators at the Department of Justice gave Microsoft the green light after also deciding that there was sufficient competition from other major players, including Google.

The Commission's decision stymies a complaint submitted by Messagenet, an Italian rival to Skype, which last month asked regulators to block the deal unless Microsoft agreed not to bundle Skype with its Office products.

Lync, formerly Microsoft Office Communicator, is composed of both server and client pieces, and is under the general Office umbrella.

Messagenet's complaint resurrected arguments that the EU had used against Microsoft for years in a case over the bundling of a media player with Windows. That action ended in 2007 when Microsoft lost on appeal; it paid a $1.4 billion fine the following year.

Later, Norwegian browser maker Opera complained that Microsoft's bundling of Internet Explorer gave IE an unfair advantage. Under pressure from the EU, Microsoft agreed to display a "browser ballot screen" that let users choose which browser they installed on their Windows PCs.

Messagenet did not reply to a request for comment on the EU Commission's decision today.

In May, Ballmer promised that if it acquired Skype, Microsoft would continue to develop and support the software on rival operating systems, including Apple's Mac OS X and Google's Android.

Thursday, October 6, 2011

Business paper use remains high

Businesses aren't rushing to create paperless offices; in fact, some are relying on paper documents more than ever, according to a new study by CompTIA.

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The computer industry trade association's survey of 400 IT and business executives on the use of printers found that most companies expect to maintain or increase paper usage over the next two years.

The survey found that 38% of the companies are printing more paper documents than two years ago, and another 8% said they are doing significantly more printing. Of the balance, 27% said there was no change, 23% said they were doing less printing, and 3% said they were doing significantly less printing.

Those surveyed were also asked to forecast their printing needs in the next two years, and for the most part, the percentages show little variance.

"I was surprised it wasn't on the wane more," said Tim Herbert, vice president of research at CompTia.

Herbert believes personal printing, such as printing out boarding tickets or directions, is on a downward trend, but commercial printing is maintaining its pace.

While some businesses have moved away from the use of paper, sectors like education, government and health care remain extremely paper-intensive, said Herbert.

Printer sales seems to back up the trend, according to IDC data cited by CompTia. In 2010, IDC reported that 125.2 million printers were shipped worldwide, up 12.1% from the prior year.

The study is aimed at companies in the managed print services market. With the results, CompTia advises that such companies must offer customers more than printer maintenance services. They must also move to provide services around document management, such as document retention and workflow.

Saturday, October 1, 2011

The 10 best IT certifications

Guest post from TechRepublic’s 10 Things blog: IT pros tend to have strong opinions when debating the value of professional certification — and views become even more polarized when it comes down to a discussion of which certs are meaningful. TechRepublic’s Erik Eckel put together a list of the accreditations he believes currently hold value [...]

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Guest post from TechRepublic’s 10 Things blog: IT pros tend to have strong opinions when debating the value of professional certification — and views become even more polarized when it comes down to a discussion of which certs are meaningful. TechRepublic’s Erik Eckel put together a list of the accreditations he believes currently hold value for IT pros.

IT certifications boast numerous benefits. They bolster resumes, encourage higher salaries, and assist in job retention. But which IT certifications are best?

Technology professionals generate much debate over just that question. Many claim vendor-specific programs best measure a candidate’s skills, while others propose vendor-independent exams are the only worthy way of measuring real-world expertise. Still other observers believe the highest-level accreditations — Microsoft’s MCSE or new Architect Series certification, Cisco’s CCIE, etc. — are the only credentials that truly hold value.

Myself, I don’t fully subscribe to any of those mindsets. The best IT certification for you, after all, is likely to be different from that for another technology professional with different education, skills, and goals working at a different company in a different industry. For that reason, when pursuing any professional accreditation, you should give much thought and care to your education, experience, skills, goals, and desired career path.

Once a career road map is in place, selecting a potential certification path becomes much easier. And that’s where this list of the industry’s 10 best IT certifications comes into play. While this list may not include the 10 best accreditations for you, it does catalog 10 IT certifications that possess significant value for a wide range of technology professionals.

Note: This information is also available as a PDF download.

#1: MCITP

The new-generation Microsoft Certified IT Professional credential, or MCITP for short, is likely to become the next big Microsoft certification. Available for a variety of fields of expertise — including database developer, database administrator, enterprise messaging administrator, and server administrator — an MCITP validates a professional’s proven job-role capabilities. Candidates must pass several Microsoft exams that track directly to their job role before earning the new designation.

As with Microsoft’s other new-generation accreditations, the MCITP certification will retire when Microsoft suspends mainstream support for the platforms targeted within the MCITP exams. By matching the new certification to popular job roles, as has been done to some extent with CompTIA’s Server+ (server administrator), Project+ (project manager), and A+ (desktop support) certifications, Microsoft has created a new certification that’s certain to prove timely, relevant, and valuable.
#2: MCTS

The new-generation Microsoft Certified Technology Specialist (MCTS) helps IT staff validate skills in installing, maintaining, and troubleshooting a specific Microsoft technology. The MCTS certifications are designed to communicate the skills and expertise a holder possesses on a specific platform.

For example, candidates won’t earn an MCTS on SQL Server 2008. Instead, they’ll earn an MCTS covering SQL Server business intelligence (MCTS: SQL Server 2008 Business Intelligence), database creation (MCTS: SQL Server 2008, Database Development), or SQL server administration (MCTS: SQL Server 2008, Implementation and Maintenance).

These new certifications require passing multiple, tightly targeted exams that focus on specific responsibilities on specific platforms. MCTS designations will expire when Microsoft suspends mainstream support for the corresponding platform. These changes, as with other new-generation Microsoft certifications, add value to the accreditation.
#3: Security+

Security continues to be a critical topic. That’s not going to change. In fact, its importance is only going to grow. One of the quickest ways to lose shareholder value, client confidence, and sales is to suffer a data breach. And no self-respecting technology professional wants to be responsible for such a breach.

CompTIA’s Security+ accreditation provides a respected, vendor-neutral foundation for industry staff (with at least two years of experience) seeking to demonstrate proficiency with security fundamentals. While the Security+ accreditation consists of just a single exam, it could be argued that any IT employee charged with managing client data or other sensitive information should, at a minimum, possess this accreditation. The importance of ensuring staff are properly educated as to systems security, network infrastructure, access control, auditing, and organizational security principles is simply too important to take for granted.
#4: MCPD

There’s more to information technology than just administration, support, and networking. Someone must create and maintain the applications and programs that power organizations. That’s where the new-generation Microsoft Certified Professional Developer (MCPD) credential comes into play.

The MCPD accreditation measures a developer’s ability to build and maintain software solutions using Visual Studio 2008 and Microsoft .NET Framework 3.5. Split into three certification paths (Windows Developer 3.5, ASP.NET Developer 3.5, and Enterprise Applications Developer 3.5), the credential targets IT professionals tasked with designing, optimizing, and operating those Microsoft technologies to fulfill business needs.

A redesigned certification aimed at better-measuring real-world skills and expertise, the MCPD will prove important for developers and programmers. Besides requiring candidates to pass several exams, the MCPD certification will retire when Microsoft suspends mainstream support for the corresponding platform. The change is designed to ensure the MCPD certification remains relevant, which is certain to further increase its value.
#5: CCNA

The Cisco Certified Internetwork Expert (CCIE) accreditation captures most of the networking company’s certification glory. But the Cisco Certified Network Associate (CCNA) might prove more realistic within many organizations.

In a world in which Microsoft and Linux administrators are also often expected to be networking experts, many companies don’t have the budgets necessary to train (or employ) a CCIE. But even small and midsize corporations can benefit from having their technology professionals earn basic proficiency administering Cisco equipment, as demonstrated by earning a CCNA accreditation.

As smaller companies become increasingly dependent upon remote access technologies, basic Cisco systems skills are bound to become more important. Although many smaller organizations will never have the complexity or workload necessary to keep a CCIE busy, Cisco’s CCNA is a strong accreditation for technology professionals with a few years’ experience seeking to grow and improve their networking skills.
#6: A+

Technology professionals with solid hardware and support skills are becoming tougher to find. There’s not much glory in digging elbow-deep into a desktop box or troubleshooting Windows boot errors. But those skills are essential to keeping companies running.

Adding CompTIA’s A+ certification to a resume tells hiring managers and department heads that you have proven support expertise. Whether an organization requires desktop installation, problem diagnosis, preventive maintenance, or computer or network error troubleshooting, many organizations have found A+-certified technicians to be more productive than their noncertified counterparts.

Changes to the A+ certification, which requires passing multiple exams, are aimed at keeping the popular credential relevant. Basic prerequisite requirements are now followed by testing that covers specific fields of expertise (such as IT, remote support, or depot technician). The accreditation is aimed at those working in desktop support, on help desks, and in the field, and while many of these staffers are new to the industry, the importance of an A+ certification should not be overlooked.
#7: PMP

Some accreditations gain value by targeting specific skills and expertise. The Project Management Professional (PMP) certification is a great example.

The Project Management Institute (PMI), a nonprofit organization that serves as a leading membership association for project management practitioners, maintains the PMP exam. The certification measures a candidate’s project management expertise by validating skills and knowledge required to plan, execute, budget, and lead a technology project. Eligible candidates must have five years of project management experience or three years of project management experience and 35 hours of related education.

As organizations battle tough economic conditions, having proven project scheduling, budgeting, and management skills will only grow in importance. The PMI’s PMP credential is a perfect conduit for demonstrating that expertise on a resume.
#8: MCSE/MCSA

Even years after their introduction, Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Systems Administrator (MCSA) credentials remain valuable. But it’s important to avoid interpreting these accreditations as meaning the holders are all-knowing gurus, as that’s usually untrue.

In my mind, the MCSE and MCSA hold value because they demonstrate the holder’s capacity to complete a long and comprehensive education, training, and certification program requiring intensive study. Further, these certifications validate a wide range of relevant expertise (from client and server administration to security issues) on specific, widely used platforms.

Also important is the fact that these certifications tend to indicate holders have been working within the technology field for a long time. There’s no substitute for actual hands-on experience. Many MCSEs and MCSAs hold their certifications on Windows 2000 or Windows Server 2003 platforms, meaning they’ve been working within the industry for many years. While these certifications will be replaced by Microsoft’s new-generation credentials, they remain an important measure of foundational skills on Windows platforms.
#9: CISSP

As mentioned with the Security+ accreditation earlier, security is only going to grow in importance. Whatever an organization’s mission, product, or service, security is paramount.

(ISC)², which administers the Certified Information Systems Security Professional (CISSP) accreditation, has done well building a respected, vendor-neutral security certification. Designed for industry pros with at least five years of full-time experience, and accredited by the American National Standards Institute (ANSI), the CISSP is internationally recognized for validating a candidate’s expertise with operations and network and physical security, as well as their ability to manage risk and understand legal compliance responsibilities and other security-related elements.
#10: Linux+

While pursuing my first Microsoft certification 10 years ago, I remember debating the importance of Linux with several telecommunications technicians. They mocked the investment I was making in learning Microsoft technologies. These techs were confident Linux was going to displace Windows.

Well, didn’t happen. Linux continues to make inroads, though. The open source alternative is an important platform. Those professionals who have Linux expertise and want to formalize that skill set will do well adding CompTIA’s Linux+ certification to their resumes.

The vendor-neutral exam, which validates basic Linux client and server skills, is designed for professionals with at least six to 12 months of hands-on Linux experience. In addition to being vendor-neutral, the exam is also distribution neutral (meaning the skills it covers work well whether a candidate is administering Red Hat, SUSE, or Ubuntu systems).
Let the debate begin

Technology professionals almost always have strong reactions when debating certification’s value. Listing the top 10 certifications leaves room, of course, for only 10 credentials. That means many favorite and popular designations, such as HIPAA and Sarbanes-Oxley (SOX) certifications, have been necessarily omitted. Other important accreditations, including those for VoIP providers and from PC manufacturers, Red Hat, and even Apple, have also been left out here.

Thursday, September 22, 2011

The top 10 geek sins that will get your geek card revoked

Here are 10 of the worst transgressions for any geek. Doing any one of these will put your geek credentials at risk. Do two of them and your geek card immediately gets revoked.

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TechRepublic has previously talked about some of the things you can do to increase your geek cred. Naturally, there are also some things that can hurt your geek cred. In fact, we’ve put together a list of 10 of the worst transgressions for any geek. Doing any one of these will put your geek credentials at risk. Do two of them and your geek card immediately gets revoked.


10. Admitting that you like iTunes

Sure, it’s convenient for buying music and media in one place and syncing it to an iPod or iPhone, but iTunes has a draconian DRM system (still in place for media), makes it difficult to manage your library on multiple systems, and it started out as one of the worst pieces of bloatware ever built. And, it hasn’t gotten much better.

9. Not knowing the difference between binary and hexadecimal

Binary is the basis of all computing and is simply composed of zeros and ones. Hexadecimal is a 16-digit numeric system — based on numbers 0-9 and letters A-F — that represents binary in a more friendly way. Know the difference.

8. Not knowing what MMORPG stands for

Even if you don’t play games (or rarely play) you should know that an MMORPG is a “massively multiplayer online role-playing game,” also known as the alternate reality for geeks. The biggest one is World of Warcraft (WoW), a cultural phenomenon with over 12 million subscribers.

7. Loving your cable or telecom company

Geeks built the Internet. Geeks live on the Internet. Geeks love the Internet. However, the companies that bring us the Internet to our homes and offices — the telecoms and cable companies — are doing everything they can to wall it off, manipulate it for their own financial gain, and stop geeks from using it so much. For as long as they do that, they will remain at war with the geekosphere.

6. Not knowing the name of the book that Blade Runner was based on

Blade Runner is one of the greatest sci-fi movies of all time. If you’re a true geek, you’ve seen it multiple times. But, not only that, you also know that it’s based on Philip K. Dick’s “Do Androids Dream of Electric Sheep?” which is one of the best-titled stories in all of literature and an absolute classic in science fiction.

5. Confusing Star Wars and Star Trek

If someone mentions a Wookie and a Klingon and you’re not sure which one was part of the Star Wars universe and which one belongs to the Star Trek milieu, you are definitely not a geek.

4. Believing the “free” in open source refers to price

Repeat after me, “Open source does not mean it doesn’t cost anything.” Sure, some open source software is freely available to download at no cost. But, that’s not a requirement of open source. There is plenty of open source software that requires a fee. When open source talks about “free” software, they are referring to “free” as in “freedom.” It is freedom from overreaching licensing agreements. You’ll also hear this concept referred to as “Gratis verses Libre.”

3. Defending Facebook for its privacy transgressions

Look, Facebook is lucky the entire geekosphere hasn’t dropped it like a bad habit after all of the crap they’ve pulled in changing and violating their own lackluster privacy policies. Leo Laporte nearly led a geek revolt out of Facebook in May 2010. The only thing that prevented it was lack of a viable alternative.

2. Taking something into Geek Squad to get fixed

Best Buy’s Geek Squad has a few legitimate geeks on staff; however, too many of their technicians are completely clueless and can do more harm than good to your equipment. Besides, if you’re geek, just geek-up, open up the case, and fix it yourself. (Exception: It’s acceptable to go to the Geek Squad counter to exchange a DOA device that is still under warranty. Just don’t let us catch you asking for advice.)

1. Buying a paper computer book at Barnes & Noble

In 1999, if you wanted to quickly learn more about HTML or Exchange 5.5 or Apache or how to earn CCNA certification, you’d typically make a quick trip to your nearest book superstore like Barnes & Noble or Borders and comb through the huge selection of computer books. However, this is 2010. Any computer book you find at a bookstore is at least six months out of date. Almost everything you need to know is available on the web for free or in ebook format that you can quickly download to your laptop or tablet. Buying a dead-tree tome about a new technology is an immediate tip-off that your geek credentials are in question.

Friday, September 16, 2011

Adobe's potential enterprise worries trump Flash concerns

Adobe’s Flash sucked up all the headlines this week, but concerns about enterprise sales may be more troubling for the company.

For Adobe it’s open season on Flash again as this week Microsoft said that its Metro browser will be plug-in free, but concerns about enterprise demand may be far more troublesome for the company’s financial picture.

The fact that Adobe’s Flash is under fire isn’t exactly news given Apple ditched Adobe’s Web software years ago. Fortunately for Adobe, Flash has no impact on its profit picture. Adobe sells developer tools and back-end software not Flash specifically. Adobe’s Flash week went like this:

CNET: Microsoft joins anti-Flash crowd with IE10
CNET: Adobe: Flash will flourish despite Windows 8
Microsoft: Metro style browsing and plug-in free HTML
Calm down, Windows 8 DOES support Flash

The anti-Flash talk garners the headlines, but is irrelevant to Adobe on the financial front. That’s why a downgrade from JMP Securities analyst Patrick Walravens is notable.

Walravens summed up the situation in a research note:

While we believe there are some key things that could go right for the company over the next 2-3 years, near term we have grown incrementally concerned about the success of the company’s enterprise business and about their ability to retain key management and sales personnel. We also believe the lack of economic growth in the U.S. and other countries may have caused certain customers to delay their technology purchases from Adobe in F3Q, particularly in certain verticals.

Specifically, Walravens said that adoption of Adobe’s customer experience management (CEM) software is becoming an issue. CEM is one of Adobe’s growth pillars. The problem: Enterprise customers don’t understand Adobe’s CEM software.

Meanwhile, Adobe is likely to take a hit from slowing enterprise demand overall, said Walravens. Toss in Drupal, an open source content management system, and there are long-term concerns about Adobe.

Walravens is also worried about turnover in Adobe’s executive suite. Rob Tarkoff, head of Adobe’s digital enterprise solutions unit, recently left to be CEO of Lithium Technologies.

Amid all the hubbub over Adobe’s Flash this week, Walravens’ concern about enterprise sales—if they pan out—are far more material than what Microsoft ultimately thinks of Flash.

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